Effects of Entrepreneurial Orientation on Business Performance: The Mediating Role of Customer Satisfaction—A Formative–Reflective Model Analysis

Effects of Entrepreneurial Orientation on Business Performance: The Mediating Role of Customer Satisfaction—A Formative–Reflective Model Analysis

This empirical study was aimed at deepening the knowledge of the direct and indirect effects of entrepreneurial orientation (EO) on business performance and how industrial organization (IO) influences EO of micro and small firms from a city in a developing country, using the partial least squares st...

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Bibliographic Details
Main Authors:	Héctor Cuevas-Vargas, Neftalí Parga-Montoya, Rudy Fernández-Escobedo
Format:	Article
Language:	English
Published:	SAGE Publishing 2019-06-01
Series:	SAGE Open
Online Access:	https://doi.org/10.1177/2158244019859088

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