A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.

There is no validated generic tool to measure Doctor-Patient-Communication (DPC) in a context of acute conditions.To create and validate such a scale in a real population.We performed a systematic review of validated DPC scales available in English. From these, using a theoretical model based on a m...

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Main Authors: Mélanie Sustersic, Aurélie Gauchet, Anaïs Kernou, Charlotte Gibert, Alison Foote, Céline Vermorel, Jean-Luc Bosson
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2018-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC5821327?pdf=render
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author Mélanie Sustersic
Aurélie Gauchet
Anaïs Kernou
Charlotte Gibert
Alison Foote
Céline Vermorel
Jean-Luc Bosson
author_facet Mélanie Sustersic
Aurélie Gauchet
Anaïs Kernou
Charlotte Gibert
Alison Foote
Céline Vermorel
Jean-Luc Bosson
author_sort Mélanie Sustersic
collection DOAJ
description There is no validated generic tool to measure Doctor-Patient-Communication (DPC) in a context of acute conditions.To create and validate such a scale in a real population.We performed a systematic review of validated DPC scales available in English. From these, using a theoretical model based on a multidisciplinary approach, we selected pertinent items that met the inclusion criteria and included them in a simple questionnaire. This tool based on a synthesis of the literature was then validated in a prospective study in two hospital emergency departments.We found 22 pertinent questionnaires and scoring systems. From these, we extracted items and built a scale based on 15 questions with graded responses (Likert from 1 to 4). The mean time for questionnaire completion was 3 minutes. We included 189 adults and adolescents in the study and analyzed complete responses to the questionnaire by 149 patients, gathered over the phone one week after their consultation. The scale had high internal consistency (Cronbach's alpha = 0.89) and good external validity. Two questions were removed due to redundancy giving a scale based on 13 questions.We have created an easy-to-use and validated generic questionnaire to assess DPC in a context of acute conditions, usable both in clinical research and in routine practice.
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spelling doaj.art-39039a51ff274880a2cf35b2a2e5a82b2022-12-22T03:49:33ZengPublic Library of Science (PLoS)PLoS ONE1932-62032018-01-01132e019230610.1371/journal.pone.0192306A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.Mélanie SustersicAurélie GauchetAnaïs KernouCharlotte GibertAlison FooteCéline VermorelJean-Luc BossonThere is no validated generic tool to measure Doctor-Patient-Communication (DPC) in a context of acute conditions.To create and validate such a scale in a real population.We performed a systematic review of validated DPC scales available in English. From these, using a theoretical model based on a multidisciplinary approach, we selected pertinent items that met the inclusion criteria and included them in a simple questionnaire. This tool based on a synthesis of the literature was then validated in a prospective study in two hospital emergency departments.We found 22 pertinent questionnaires and scoring systems. From these, we extracted items and built a scale based on 15 questions with graded responses (Likert from 1 to 4). The mean time for questionnaire completion was 3 minutes. We included 189 adults and adolescents in the study and analyzed complete responses to the questionnaire by 149 patients, gathered over the phone one week after their consultation. The scale had high internal consistency (Cronbach's alpha = 0.89) and good external validity. Two questions were removed due to redundancy giving a scale based on 13 questions.We have created an easy-to-use and validated generic questionnaire to assess DPC in a context of acute conditions, usable both in clinical research and in routine practice.http://europepmc.org/articles/PMC5821327?pdf=render
spellingShingle Mélanie Sustersic
Aurélie Gauchet
Anaïs Kernou
Charlotte Gibert
Alison Foote
Céline Vermorel
Jean-Luc Bosson
A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
PLoS ONE
title A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
title_full A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
title_fullStr A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
title_full_unstemmed A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
title_short A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review.
title_sort scale assessing doctor patient communication in a context of acute conditions based on a systematic review
url http://europepmc.org/articles/PMC5821327?pdf=render
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