Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review

Telehealth provides health care services to clients through telecommunications. Rehabilitation services such as occupational therapy, physical therapy, and speech-language therapy can be delivered via telehealth. The aim of this study was to evaluate patients’ reports of their satisfaction with tele...

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Main Authors: Loriana C. Harkey, Sadie M. Jung, Elizabeth R Newton, Angela Patterson
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2020-12-01
Series:International Journal of Telerehabilitation
Subjects:
Online Access:http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6303
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author Loriana C. Harkey
Sadie M. Jung
Elizabeth R Newton
Angela Patterson
author_facet Loriana C. Harkey
Sadie M. Jung
Elizabeth R Newton
Angela Patterson
author_sort Loriana C. Harkey
collection DOAJ
description Telehealth provides health care services to clients through telecommunications. Rehabilitation services such as occupational therapy, physical therapy, and speech-language therapy can be delivered via telehealth. The aim of this study was to evaluate patients’ reports of their satisfaction with telehealth compared to standard in-person therapy for patients living in rural areas. Four databases were utilized for this systematic review. The following words were searched: telehealth, rural, and patient satisfaction. Abstract searches identified 251 articles, and 55 were read in full text. Four articles met inclusion criteria. There was high satisfaction for patients in all studies regarding the use of telehealth. Findings showed that overall, telehealth supported increased rates of patient satisfaction for OT, PT, and SLP services delivered to rural communities.
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spelling doaj.art-395491b1ceb84286907f4e350e139e502022-12-21T18:55:30ZengUniversity Library System, University of PittsburghInternational Journal of Telerehabilitation1945-20202020-12-01122536410.5195/ijt.2020.63036092Patient Satisfaction with Telehealth in Rural Settings: A Systematic ReviewLoriana C. Harkey0Sadie M. Jung1Elizabeth R Newton2Angela Patterson3Creighton UniversityCreighton UniversityCreighton University School of Pharmacy and Health ProfessionsCreighton UniversityTelehealth provides health care services to clients through telecommunications. Rehabilitation services such as occupational therapy, physical therapy, and speech-language therapy can be delivered via telehealth. The aim of this study was to evaluate patients’ reports of their satisfaction with telehealth compared to standard in-person therapy for patients living in rural areas. Four databases were utilized for this systematic review. The following words were searched: telehealth, rural, and patient satisfaction. Abstract searches identified 251 articles, and 55 were read in full text. Four articles met inclusion criteria. There was high satisfaction for patients in all studies regarding the use of telehealth. Findings showed that overall, telehealth supported increased rates of patient satisfaction for OT, PT, and SLP services delivered to rural communities.http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6303client satisfactionoccupational therapypatient preferencepatient satisfactionphysical therapyremoteruralspeech-language therapytelehealthtelemedicine
spellingShingle Loriana C. Harkey
Sadie M. Jung
Elizabeth R Newton
Angela Patterson
Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
International Journal of Telerehabilitation
client satisfaction
occupational therapy
patient preference
patient satisfaction
physical therapy
remote
rural
speech-language therapy
telehealth
telemedicine
title Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
title_full Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
title_fullStr Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
title_full_unstemmed Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
title_short Patient Satisfaction with Telehealth in Rural Settings: A Systematic Review
title_sort patient satisfaction with telehealth in rural settings a systematic review
topic client satisfaction
occupational therapy
patient preference
patient satisfaction
physical therapy
remote
rural
speech-language therapy
telehealth
telemedicine
url http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6303
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AT elizabethrnewton patientsatisfactionwithtelehealthinruralsettingsasystematicreview
AT angelapatterson patientsatisfactionwithtelehealthinruralsettingsasystematicreview