Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework

Much has been written about the strategic orientation of public administration organizations (prospecting, defending, reacting, and analyzing) and their consequences for organizational effects, but little is dedicated to e-administration. Is the provision of services using IT affecting the adoption...

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Main Author: Liliana Hawrysz
Format: Article
Language:English
Published: MDPI AG 2020-06-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/10/2/35
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author Liliana Hawrysz
author_facet Liliana Hawrysz
author_sort Liliana Hawrysz
collection DOAJ
description Much has been written about the strategic orientation of public administration organizations (prospecting, defending, reacting, and analyzing) and their consequences for organizational effects, but little is dedicated to e-administration. Is the provision of services using IT affecting the adoption of strategic orientation and its effects? The paper is dealing with e-administration issues, specifically in terms of the impact of the Miles and Snow strategic orientation on e-administration effects. To measure e-administration effects, the author’s personal tool using the Common Assessment Framework (CAF) criterion has been proposed. The data collection was conducted using the Computer-Assisted Web Interview (CAWI) method, in the period from November 2017 to January 2018. Two hundred and twenty-six Polish organizations took part in the study. The objective of this study, i.e., assessing the impact of strategic orientation and e-administration effects, was achieved by using the Ordinary Least Squares (OLS) method. It is indicated that the Defender orientation is positively associated with the effects of e-administration.
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spelling doaj.art-39754e28db5341679d39200b4a07f7ca2023-11-20T04:10:47ZengMDPI AGAdministrative Sciences2076-33872020-06-011023510.3390/admsci10020035Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow FrameworkLiliana Hawrysz0Department of Process Management, Faculty of Management Warsaw University of Technology, 00-661 Warszawa, PolandMuch has been written about the strategic orientation of public administration organizations (prospecting, defending, reacting, and analyzing) and their consequences for organizational effects, but little is dedicated to e-administration. Is the provision of services using IT affecting the adoption of strategic orientation and its effects? The paper is dealing with e-administration issues, specifically in terms of the impact of the Miles and Snow strategic orientation on e-administration effects. To measure e-administration effects, the author’s personal tool using the Common Assessment Framework (CAF) criterion has been proposed. The data collection was conducted using the Computer-Assisted Web Interview (CAWI) method, in the period from November 2017 to January 2018. Two hundred and twenty-six Polish organizations took part in the study. The objective of this study, i.e., assessing the impact of strategic orientation and e-administration effects, was achieved by using the Ordinary Least Squares (OLS) method. It is indicated that the Defender orientation is positively associated with the effects of e-administration.https://www.mdpi.com/2076-3387/10/2/35strategic orientationeffectse-administrationMiles and Snow framework
spellingShingle Liliana Hawrysz
Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
Administrative Sciences
strategic orientation
effects
e-administration
Miles and Snow framework
title Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
title_full Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
title_fullStr Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
title_full_unstemmed Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
title_short Strategic Orientation and Effects of E-Administration: Findings from the Miles and Snow Framework
title_sort strategic orientation and effects of e administration findings from the miles and snow framework
topic strategic orientation
effects
e-administration
Miles and Snow framework
url https://www.mdpi.com/2076-3387/10/2/35
work_keys_str_mv AT lilianahawrysz strategicorientationandeffectsofeadministrationfindingsfromthemilesandsnowframework