Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province

The research, introducing the basics of the Total Quality Management System (TQM), proceeds to study the feasibility of its application in the Cooperative Administration of Khorasan-e-Razavi Province in 2007. Being of a survey type, it uses questionnaire as data-collection instrument which comprises...

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Main Authors: M Kazemi, A Bagheri
Format: Article
Language:English
Published: Ministry of Labor Cooperation and Social Welfare 2009-10-01
Series:تعاون و کشاورزی
Subjects:
Online Access:https://ajcoop.mcls.gov.ir/article_8960_2b8df4e954b9d70976a4d5a38b1c6132.pdf
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author M Kazemi
A Bagheri
author_facet M Kazemi
A Bagheri
author_sort M Kazemi
collection DOAJ
description The research, introducing the basics of the Total Quality Management System (TQM), proceeds to study the feasibility of its application in the Cooperative Administration of Khorasan-e-Razavi Province in 2007. Being of a survey type, it uses questionnaire as data-collection instrument which comprises five-choice Likert Scale. The statistical population includes all senior and middle-level managers, experts and employees of the Cooperative Administration out of whom Random Stratified Sample of 31 persons was taken. T- Student test was employed to compare mean figures with the total mean in view of the scale being an interval one. Findings show that senior and middle-level managers, unlike employees, do not strongly approve of TQM system. Also, not many experts familiar with TQM are available. All the three groups included in the sample, have shown a reluctant stance towards problem-solving through group-building and collective action or Team-work. The managers not taken into consideration the  motivational mechanisms to encourage participation by the employees;  and lastly to encourage participation by the employees, no significant financial support has been devoted to setting up TQM
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spelling doaj.art-39c5088a512c44c185b2cd387113ef6b2023-11-05T06:41:47ZengMinistry of Labor Cooperation and Social Welfareتعاون و کشاورزی2783-54642783-54722009-10-0120208-2091178960Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi ProvinceM Kazemi0A Bagheri1Assistant Prof,. Department of Management,Faculty of Administrative and Economic Sciences, Mashhad Ferdowsi UnivPh.D. Student of Economics, Islamic Azad Univ., Science and Research BranchThe research, introducing the basics of the Total Quality Management System (TQM), proceeds to study the feasibility of its application in the Cooperative Administration of Khorasan-e-Razavi Province in 2007. Being of a survey type, it uses questionnaire as data-collection instrument which comprises five-choice Likert Scale. The statistical population includes all senior and middle-level managers, experts and employees of the Cooperative Administration out of whom Random Stratified Sample of 31 persons was taken. T- Student test was employed to compare mean figures with the total mean in view of the scale being an interval one. Findings show that senior and middle-level managers, unlike employees, do not strongly approve of TQM system. Also, not many experts familiar with TQM are available. All the three groups included in the sample, have shown a reluctant stance towards problem-solving through group-building and collective action or Team-work. The managers not taken into consideration the  motivational mechanisms to encourage participation by the employees;  and lastly to encourage participation by the employees, no significant financial support has been devoted to setting up TQMhttps://ajcoop.mcls.gov.ir/article_8960_2b8df4e954b9d70976a4d5a38b1c6132.pdftotal quality management (tqm)tqm principlescooperative administration of khorasan-e-razavi
spellingShingle M Kazemi
A Bagheri
Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
تعاون و کشاورزی
total quality management (tqm)
tqm principles
cooperative administration of khorasan-e-razavi
title Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
title_full Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
title_fullStr Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
title_full_unstemmed Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
title_short Total Quality Management System: A Feasibility Study for Application in Cooperative Administration of Khorasan-e- Razavi Province
title_sort total quality management system a feasibility study for application in cooperative administration of khorasan e razavi province
topic total quality management (tqm)
tqm principles
cooperative administration of khorasan-e-razavi
url https://ajcoop.mcls.gov.ir/article_8960_2b8df4e954b9d70976a4d5a38b1c6132.pdf
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AT abagheri totalqualitymanagementsystemafeasibilitystudyforapplicationincooperativeadministrationofkhorasanerazaviprovince