Measuring Agile software project success beyond the triple constraint

Background: The triple constraint – cost, scope and time – has been previously used to measure the success of traditional developed software projects. However, these triple constraints are no longer effective to measure the success of Agile software projects. Research shows that there are many other...

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Main Authors: Emilia Kandengwa, Lucas T. Khoza
Format: Article
Language:English
Published: AOSIS 2021-08-01
Series:South African Journal of Information Management
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1375
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author Emilia Kandengwa
Lucas T. Khoza
author_facet Emilia Kandengwa
Lucas T. Khoza
author_sort Emilia Kandengwa
collection DOAJ
description Background: The triple constraint – cost, scope and time – has been previously used to measure the success of traditional developed software projects. However, these triple constraints are no longer effective to measure the success of Agile software projects. Research shows that there are many other metrics that are being used to measure Agile methods beyond the triple constraint. Organisations are adopting Agile methods for a number of reasons which in turn are benefiting the software developing organisation in various ways. However, these software developing organisations still face challenges when adopting Agile methods. Objective: This study aimed to investigate the different metrics to be considered when measuring Agile software project success beyond the triple constraints. Method: Data were collected through an online survey. The population of interest included Agile specialists who are working on Agile software projects. The collected data were analysed using IBM SPSS version 26. Results: Our results showed that software developing organisations implementing Agile software projects are using strategic metrics that bring value to software developing organisations when measuring their Agile software projects. One of the most cited metrics is customer satisfaction, which is believed to show more value because software projects cannot be accepted unless customers see the value in such projects. Conclusion: There is a pragmatic shift in software development method, adoption and implementation. Organisations that are eager to see success are now shifting from using traditional methods to Agile methods of software development, and by doing so, success is inevitable.
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spelling doaj.art-39d74e5e3f4f48da9a70b5bd3c3a3af42022-12-21T22:32:14ZengAOSISSouth African Journal of Information Management2078-18651560-683X2021-08-01231e1e810.4102/sajim.v23i1.1375686Measuring Agile software project success beyond the triple constraintEmilia Kandengwa0Lucas T. Khoza1Department of Applied Information Systems, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Applied Information Systems, College of Business and Economics, University of Johannesburg, JohannesburgBackground: The triple constraint – cost, scope and time – has been previously used to measure the success of traditional developed software projects. However, these triple constraints are no longer effective to measure the success of Agile software projects. Research shows that there are many other metrics that are being used to measure Agile methods beyond the triple constraint. Organisations are adopting Agile methods for a number of reasons which in turn are benefiting the software developing organisation in various ways. However, these software developing organisations still face challenges when adopting Agile methods. Objective: This study aimed to investigate the different metrics to be considered when measuring Agile software project success beyond the triple constraints. Method: Data were collected through an online survey. The population of interest included Agile specialists who are working on Agile software projects. The collected data were analysed using IBM SPSS version 26. Results: Our results showed that software developing organisations implementing Agile software projects are using strategic metrics that bring value to software developing organisations when measuring their Agile software projects. One of the most cited metrics is customer satisfaction, which is believed to show more value because software projects cannot be accepted unless customers see the value in such projects. Conclusion: There is a pragmatic shift in software development method, adoption and implementation. Organisations that are eager to see success are now shifting from using traditional methods to Agile methods of software development, and by doing so, success is inevitable.https://sajim.co.za/index.php/sajim/article/view/1375agile software projectssoftware project successprojectstriple constraintagile metricsbusiness valueagile adoption
spellingShingle Emilia Kandengwa
Lucas T. Khoza
Measuring Agile software project success beyond the triple constraint
South African Journal of Information Management
agile software projects
software project success
projects
triple constraint
agile metrics
business value
agile adoption
title Measuring Agile software project success beyond the triple constraint
title_full Measuring Agile software project success beyond the triple constraint
title_fullStr Measuring Agile software project success beyond the triple constraint
title_full_unstemmed Measuring Agile software project success beyond the triple constraint
title_short Measuring Agile software project success beyond the triple constraint
title_sort measuring agile software project success beyond the triple constraint
topic agile software projects
software project success
projects
triple constraint
agile metrics
business value
agile adoption
url https://sajim.co.za/index.php/sajim/article/view/1375
work_keys_str_mv AT emiliakandengwa measuringagilesoftwareprojectsuccessbeyondthetripleconstraint
AT lucastkhoza measuringagilesoftwareprojectsuccessbeyondthetripleconstraint