Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions

Like in the real world, perceptions of risk can influence the behavior and decisions that people make in online platforms. Users of Social Network Sites (SNSs) like Facebook make continuous decisions about their privacy since these are spaces designed to share private information with large and dive...

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Main Authors: Nicolás E. Díaz Ferreyra, Tobias Kroll, Esma Aïmeur, Stefan Stieglitz, Maritta Heisel
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/11/8/399
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author Nicolás E. Díaz Ferreyra
Tobias Kroll
Esma Aïmeur
Stefan Stieglitz
Maritta Heisel
author_facet Nicolás E. Díaz Ferreyra
Tobias Kroll
Esma Aïmeur
Stefan Stieglitz
Maritta Heisel
author_sort Nicolás E. Díaz Ferreyra
collection DOAJ
description Like in the real world, perceptions of risk can influence the behavior and decisions that people make in online platforms. Users of Social Network Sites (SNSs) like Facebook make continuous decisions about their privacy since these are spaces designed to share private information with large and diverse audiences. In particular, deciding whether or not to disclose such information will depend largely on each individual’s ability to assess the corresponding privacy risks. However, SNSs often lack awareness instruments that inform users about the consequences of unrestrained self-disclosure practices. Such an absence of risk information can lead to poor assessments and, consequently, undermine users’ privacy behavior. This work elaborates on the use of risk scenarios as a strategy for promoting safer privacy decisions in SNSs. In particular, we investigate, through an online survey, the effects of communicating those risks associated with online self-disclosure. Furthermore, we analyze the users’ perceived severity of privacy threats and its importance for the definition of personalized risk awareness mechanisms. Based on our findings, we introduce the design of preventative nudges as an approach for providing individual privacy support and guidance in SNSs.
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spelling doaj.art-3a01a50926ba4152af653393e052612c2023-11-20T10:29:52ZengMDPI AGInformation2078-24892020-08-0111839910.3390/info11080399Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure DecisionsNicolás E. Díaz Ferreyra0Tobias Kroll1Esma Aïmeur2Stefan Stieglitz3Maritta Heisel4Department of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, 47057 Duisburg, GermanyDepartment of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, 47057 Duisburg, GermanyDepartment of Computer Science and Operations Research, University of Montréal, PO Box 6128, Montréal, QC H3C 3J7, CanadaDepartment of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, 47057 Duisburg, GermanyDepartment of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, 47057 Duisburg, GermanyLike in the real world, perceptions of risk can influence the behavior and decisions that people make in online platforms. Users of Social Network Sites (SNSs) like Facebook make continuous decisions about their privacy since these are spaces designed to share private information with large and diverse audiences. In particular, deciding whether or not to disclose such information will depend largely on each individual’s ability to assess the corresponding privacy risks. However, SNSs often lack awareness instruments that inform users about the consequences of unrestrained self-disclosure practices. Such an absence of risk information can lead to poor assessments and, consequently, undermine users’ privacy behavior. This work elaborates on the use of risk scenarios as a strategy for promoting safer privacy decisions in SNSs. In particular, we investigate, through an online survey, the effects of communicating those risks associated with online self-disclosure. Furthermore, we analyze the users’ perceived severity of privacy threats and its importance for the definition of personalized risk awareness mechanisms. Based on our findings, we introduce the design of preventative nudges as an approach for providing individual privacy support and guidance in SNSs.https://www.mdpi.com/2078-2489/11/8/399adaptive privacydigital nudgingsocial network sitesrisk perceptionhuman-computer interactionartificial intelligence
spellingShingle Nicolás E. Díaz Ferreyra
Tobias Kroll
Esma Aïmeur
Stefan Stieglitz
Maritta Heisel
Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
Information
adaptive privacy
digital nudging
social network sites
risk perception
human-computer interaction
artificial intelligence
title Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
title_full Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
title_fullStr Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
title_full_unstemmed Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
title_short Preventative Nudges: Introducing Risk Cues for Supporting Online Self-Disclosure Decisions
title_sort preventative nudges introducing risk cues for supporting online self disclosure decisions
topic adaptive privacy
digital nudging
social network sites
risk perception
human-computer interaction
artificial intelligence
url https://www.mdpi.com/2078-2489/11/8/399
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AT tobiaskroll preventativenudgesintroducingriskcuesforsupportingonlineselfdisclosuredecisions
AT esmaaimeur preventativenudgesintroducingriskcuesforsupportingonlineselfdisclosuredecisions
AT stefanstieglitz preventativenudgesintroducingriskcuesforsupportingonlineselfdisclosuredecisions
AT marittaheisel preventativenudgesintroducingriskcuesforsupportingonlineselfdisclosuredecisions