Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context

In the wake of the Covid-19 pandemic, many research projects were forced to adapt their design and conduct interviews online. This paper discusses the benefits and challenges of using online focus groups with participants representing different generations and cultural and social backgrounds. Based...

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Main Authors: Göran Bolin, Veronika Kalmus, Rita Figueiras
Format: Article
Language:English
Published: SAGE Publishing 2023-06-01
Series:International Journal of Qualitative Methods
Online Access:https://doi.org/10.1177/16094069231182029
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author Göran Bolin
Veronika Kalmus
Rita Figueiras
author_facet Göran Bolin
Veronika Kalmus
Rita Figueiras
author_sort Göran Bolin
collection DOAJ
description In the wake of the Covid-19 pandemic, many research projects were forced to adapt their design and conduct interviews online. This paper discusses the benefits and challenges of using online focus groups with participants representing different generations and cultural and social backgrounds. Based on the researchers’ experiences and field notes from a three-country comparative project, aiming at analysing the extent to which previous experience of state surveillance impacted attitudes to commercial monitoring and tracking of online behaviour among two generational cohorts, the paper identifies seven aspects where the move from offline to online interviewing interfered with the original research design. The paper suggests that most of these interferences resulted in a need to adjust the methodology to better fit the online setting. We reflect critically upon the issues of technological preconditions and digital skills, recruitment, group size, degrees of previous acquaintance, the role of the interviewer, participants’ household status and media environment, and ethical considerations concerning privacy and data management. Based on these methodological insights, we conclude that future online focus group research would benefit from using smaller groups and adjusted moderation, flexibility in interviewing tools and channels, and new, online-specific ethical considerations when planning, executing, and analysing interviews. The paper advocates the complementarity between in-person and online focus groups as two modalities of data collection and argues for the normalization of hybrid methods.
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spelling doaj.art-3a0e1558c84644ef8cc772f65ffe89482023-06-10T05:03:33ZengSAGE PublishingInternational Journal of Qualitative Methods1609-40692023-06-012210.1177/16094069231182029Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic ContextGöran BolinVeronika KalmusRita FigueirasIn the wake of the Covid-19 pandemic, many research projects were forced to adapt their design and conduct interviews online. This paper discusses the benefits and challenges of using online focus groups with participants representing different generations and cultural and social backgrounds. Based on the researchers’ experiences and field notes from a three-country comparative project, aiming at analysing the extent to which previous experience of state surveillance impacted attitudes to commercial monitoring and tracking of online behaviour among two generational cohorts, the paper identifies seven aspects where the move from offline to online interviewing interfered with the original research design. The paper suggests that most of these interferences resulted in a need to adjust the methodology to better fit the online setting. We reflect critically upon the issues of technological preconditions and digital skills, recruitment, group size, degrees of previous acquaintance, the role of the interviewer, participants’ household status and media environment, and ethical considerations concerning privacy and data management. Based on these methodological insights, we conclude that future online focus group research would benefit from using smaller groups and adjusted moderation, flexibility in interviewing tools and channels, and new, online-specific ethical considerations when planning, executing, and analysing interviews. The paper advocates the complementarity between in-person and online focus groups as two modalities of data collection and argues for the normalization of hybrid methods.https://doi.org/10.1177/16094069231182029
spellingShingle Göran Bolin
Veronika Kalmus
Rita Figueiras
Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
International Journal of Qualitative Methods
title Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
title_full Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
title_fullStr Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
title_full_unstemmed Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
title_short Conducting Online Focus Group Interviews With Two Generations: Methodological Experiences and Reflections From the Pandemic Context
title_sort conducting online focus group interviews with two generations methodological experiences and reflections from the pandemic context
url https://doi.org/10.1177/16094069231182029
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