Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach

BackgroundMedication nonadherence negatively impacts the health outcomes of people with cancer as well as health care costs. Digital technologies present opportunities to address this health issue. However, there is limited evidence on how to develop digital interventions tha...

Full description

Bibliographic Details
Main Authors: Thu Ha Dang, Nilmini Wickramasinghe, Abdur Rahim Mohammad Forkan, Prem Prakash Jayaraman, Kate Burbury, Clare O’Callaghan, Ashley Whitechurch, Penelope Schofield
Format: Article
Language:English
Published: JMIR Publications 2024-04-01
Series:JMIR Cancer
Online Access:https://cancer.jmir.org/2024/1/e46979
_version_ 1797224725646147584
author Thu Ha Dang
Nilmini Wickramasinghe
Abdur Rahim Mohammad Forkan
Prem Prakash Jayaraman
Kate Burbury
Clare O’Callaghan
Ashley Whitechurch
Penelope Schofield
author_facet Thu Ha Dang
Nilmini Wickramasinghe
Abdur Rahim Mohammad Forkan
Prem Prakash Jayaraman
Kate Burbury
Clare O’Callaghan
Ashley Whitechurch
Penelope Schofield
author_sort Thu Ha Dang
collection DOAJ
description BackgroundMedication nonadherence negatively impacts the health outcomes of people with cancer as well as health care costs. Digital technologies present opportunities to address this health issue. However, there is limited evidence on how to develop digital interventions that meet the needs of people with cancer, are perceived as useful, and are potentially effective in improving medication adherence. ObjectiveThe objective of this study was to co-design, develop, and preliminarily evaluate an innovative mobile health solution called Safety and Adherence to Medication and Self-Care Advice in Oncology (SAMSON) to improve medication adherence among people with cancer. MethodsUsing the 4 cycles and 6 processes of design science research methodology, we co-designed and developed a medication adherence solution for people with cancer. First, we conducted a literature review on medication adherence in cancer and a systematic review of current interventions to address this issue. Behavioral science research was used to conceptualize the design features of SAMSON. Second, we conducted 2 design phases: prototype design and final feature design. Last, we conducted a mixed methods study on patients with hematological cancer over 6 weeks to evaluate the mobile solution. ResultsThe developed mobile solution, consisting of a mobile app, a web portal, and a cloud-based database, includes 5 modules: medication reminder and acknowledgment, symptom assessment and management, reinforcement, patient profile, and reporting. The quantitative study (n=30) showed that SAMSON was easy to use (21/27, 78%). The app was engaging (18/27, 67%), informative, increased user interactions, and well organized (19/27, 70%). Most of the participants (21/27, 78%) commented that SAMSON’s activities could help to improve their adherence to cancer treatments, and more than half of them (17/27, 63%) would recommend the app to their peers. The qualitative study (n=25) revealed that SAMSON was perceived as helpful in terms of reminding, supporting, and informing patients. Possible barriers to using SAMSON include the app glitches and users’ technical inexperience. Further needs to refine the solution were also identified. Technical improvements and design enhancements will be incorporated into the subsequent iteration. ConclusionsThis study demonstrates the successful application of behavioral science research and design science research methodology to design and develop a mobile solution for patients with cancer to be more adherent. The study also highlights the importance of applying rigorous methodologies in developing effective and patient-centered digital intervention solutions.
first_indexed 2024-04-24T13:57:41Z
format Article
id doaj.art-3a1c4d7cb6364a10b5acaaf1569f0cb7
institution Directory Open Access Journal
issn 2369-1999
language English
last_indexed 2024-04-24T13:57:41Z
publishDate 2024-04-01
publisher JMIR Publications
record_format Article
series JMIR Cancer
spelling doaj.art-3a1c4d7cb6364a10b5acaaf1569f0cb72024-04-03T16:30:37ZengJMIR PublicationsJMIR Cancer2369-19992024-04-0110e4697910.2196/46979Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research ApproachThu Ha Danghttps://orcid.org/0000-0001-9105-6920Nilmini Wickramasinghehttps://orcid.org/0000-0002-1314-8843Abdur Rahim Mohammad Forkanhttps://orcid.org/0000-0003-0237-1705Prem Prakash Jayaramanhttps://orcid.org/0000-0003-4500-3443Kate Burburyhttps://orcid.org/0000-0001-6710-681XClare O’Callaghanhttps://orcid.org/0000-0002-3180-2781Ashley Whitechurchhttps://orcid.org/0000-0003-1635-5562Penelope Schofieldhttps://orcid.org/0000-0001-9495-9543 BackgroundMedication nonadherence negatively impacts the health outcomes of people with cancer as well as health care costs. Digital technologies present opportunities to address this health issue. However, there is limited evidence on how to develop digital interventions that meet the needs of people with cancer, are perceived as useful, and are potentially effective in improving medication adherence. ObjectiveThe objective of this study was to co-design, develop, and preliminarily evaluate an innovative mobile health solution called Safety and Adherence to Medication and Self-Care Advice in Oncology (SAMSON) to improve medication adherence among people with cancer. MethodsUsing the 4 cycles and 6 processes of design science research methodology, we co-designed and developed a medication adherence solution for people with cancer. First, we conducted a literature review on medication adherence in cancer and a systematic review of current interventions to address this issue. Behavioral science research was used to conceptualize the design features of SAMSON. Second, we conducted 2 design phases: prototype design and final feature design. Last, we conducted a mixed methods study on patients with hematological cancer over 6 weeks to evaluate the mobile solution. ResultsThe developed mobile solution, consisting of a mobile app, a web portal, and a cloud-based database, includes 5 modules: medication reminder and acknowledgment, symptom assessment and management, reinforcement, patient profile, and reporting. The quantitative study (n=30) showed that SAMSON was easy to use (21/27, 78%). The app was engaging (18/27, 67%), informative, increased user interactions, and well organized (19/27, 70%). Most of the participants (21/27, 78%) commented that SAMSON’s activities could help to improve their adherence to cancer treatments, and more than half of them (17/27, 63%) would recommend the app to their peers. The qualitative study (n=25) revealed that SAMSON was perceived as helpful in terms of reminding, supporting, and informing patients. Possible barriers to using SAMSON include the app glitches and users’ technical inexperience. Further needs to refine the solution were also identified. Technical improvements and design enhancements will be incorporated into the subsequent iteration. ConclusionsThis study demonstrates the successful application of behavioral science research and design science research methodology to design and develop a mobile solution for patients with cancer to be more adherent. The study also highlights the importance of applying rigorous methodologies in developing effective and patient-centered digital intervention solutions.https://cancer.jmir.org/2024/1/e46979
spellingShingle Thu Ha Dang
Nilmini Wickramasinghe
Abdur Rahim Mohammad Forkan
Prem Prakash Jayaraman
Kate Burbury
Clare O’Callaghan
Ashley Whitechurch
Penelope Schofield
Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
JMIR Cancer
title Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
title_full Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
title_fullStr Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
title_full_unstemmed Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
title_short Co-Design, Development, and Evaluation of a Mobile Solution to Improve Medication Adherence in Cancer: Design Science Research Approach
title_sort co design development and evaluation of a mobile solution to improve medication adherence in cancer design science research approach
url https://cancer.jmir.org/2024/1/e46979
work_keys_str_mv AT thuhadang codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT nilminiwickramasinghe codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT abdurrahimmohammadforkan codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT premprakashjayaraman codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT kateburbury codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT clareocallaghan codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT ashleywhitechurch codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach
AT penelopeschofield codesigndevelopmentandevaluationofamobilesolutiontoimprovemedicationadherenceincancerdesignscienceresearchapproach