Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare

In recent studies, platform ecosystems, an extension of business ecosystems, have emerged as highly disruptive mechanisms for generating value within various industries. The transformative influence of digital technologies on conventional business landscapes is increasingly evident, facilitating inc...

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Main Authors: Mbanefo C. Chibuike, Sara S. Grobbelaar, Adele Botha
Format: Article
Language:English
Published: IEEE 2024-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10410844/
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author Mbanefo C. Chibuike
Sara S. Grobbelaar
Adele Botha
author_facet Mbanefo C. Chibuike
Sara S. Grobbelaar
Adele Botha
author_sort Mbanefo C. Chibuike
collection DOAJ
description In recent studies, platform ecosystems, an extension of business ecosystems, have emerged as highly disruptive mechanisms for generating value within various industries. The transformative influence of digital technologies on conventional business landscapes is increasingly evident, facilitating inclusive and sustainable development. However, realizing value co-creation within digital platform ecosystems faces formidable hurdles in healthcare, primarily attributed to the complex challenges surrounding privacy, security, and effective data governance. Following the Joanna Briggs Institute Guidelines for scoping reviews, the study explores the extent literature on the integration of digital platform ecosystems in healthcare. The contribution of this article is to explore the applications of platform ecosystems in healthcare delivery, specifically focusing on electronic healthcare records, smartphones, artificial intelligence, big data, the Internet of Things, and blockchain technologies. The research identifies and discusses the challenges of implementing these technologies in the healthcare industry. Furthermore, the study proposes a healthcare platform ecosystem framework, integrating communication strategies, GDPR compliance, and architectural components. This study synthesizes the extant literature to formulate a theoretical healthcare ecosystem framework for improved patient-centric care. The review and resultant framework is intended to support understanding of digital health dynamics and guides healthcare organizations, technology developers, and policymakers in ensuring data security, compliance and interoperability.
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spelling doaj.art-3a42a3b6789044c8a41ca9e78a955b292024-02-02T00:04:14ZengIEEEIEEE Access2169-35362024-01-0112142981431310.1109/ACCESS.2024.335686010410844Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in HealthcareMbanefo C. Chibuike0https://orcid.org/0000-0003-1765-7386Sara S. Grobbelaar1https://orcid.org/0000-0002-2793-9689Adele Botha2Department of Industrial Engineering, Stellenbosch University, Stellenbosch, South AfricaDepartment of Industrial Engineering, Stellenbosch University, Stellenbosch, South AfricaDepartment of Industrial Engineering, Stellenbosch University, Stellenbosch, South AfricaIn recent studies, platform ecosystems, an extension of business ecosystems, have emerged as highly disruptive mechanisms for generating value within various industries. The transformative influence of digital technologies on conventional business landscapes is increasingly evident, facilitating inclusive and sustainable development. However, realizing value co-creation within digital platform ecosystems faces formidable hurdles in healthcare, primarily attributed to the complex challenges surrounding privacy, security, and effective data governance. Following the Joanna Briggs Institute Guidelines for scoping reviews, the study explores the extent literature on the integration of digital platform ecosystems in healthcare. The contribution of this article is to explore the applications of platform ecosystems in healthcare delivery, specifically focusing on electronic healthcare records, smartphones, artificial intelligence, big data, the Internet of Things, and blockchain technologies. The research identifies and discusses the challenges of implementing these technologies in the healthcare industry. Furthermore, the study proposes a healthcare platform ecosystem framework, integrating communication strategies, GDPR compliance, and architectural components. This study synthesizes the extant literature to formulate a theoretical healthcare ecosystem framework for improved patient-centric care. The review and resultant framework is intended to support understanding of digital health dynamics and guides healthcare organizations, technology developers, and policymakers in ensuring data security, compliance and interoperability.https://ieeexplore.ieee.org/document/10410844/Platform ecosystemshealthcareapplicationschallenges
spellingShingle Mbanefo C. Chibuike
Sara S. Grobbelaar
Adele Botha
Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
IEEE Access
Platform ecosystems
healthcare
applications
challenges
title Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
title_full Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
title_fullStr Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
title_full_unstemmed Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
title_short Overcoming Challenges for Improved Patient-Centric Care: A Scoping Review of Platform Ecosystems in Healthcare
title_sort overcoming challenges for improved patient centric care a scoping review of platform ecosystems in healthcare
topic Platform ecosystems
healthcare
applications
challenges
url https://ieeexplore.ieee.org/document/10410844/
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AT adelebotha overcomingchallengesforimprovedpatientcentriccareascopingreviewofplatformecosystemsinhealthcare