An attempt to understand complexity in a government digital transformation project
Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors th...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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UMinho Editora
2021-10-01
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| Series: | International Journal of Information Systems and Project Management |
| Subjects: | |
| Online Access: | https://revistas.uminho.pt/index.php/ijispm/article/view/3634 |
| _version_ | 1818350554889322496 |
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| author | Kristin Helene J. Hafseld Bassam Hussein Antoine B. Rauzy |
| author_facet | Kristin Helene J. Hafseld Bassam Hussein Antoine B. Rauzy |
| author_sort | Kristin Helene J. Hafseld |
| collection | DOAJ |
| description |
Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage.
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| first_indexed | 2024-12-13T18:23:42Z |
| format | Article |
| id | doaj.art-3a9399b5c865450fb67c450183e61ff7 |
| institution | Directory Open Access Journal |
| issn | 2182-7788 |
| language | English |
| last_indexed | 2024-12-13T18:23:42Z |
| publishDate | 2021-10-01 |
| publisher | UMinho Editora |
| record_format | Article |
| series | International Journal of Information Systems and Project Management |
| spelling | doaj.art-3a9399b5c865450fb67c450183e61ff72022-12-21T23:35:39ZengUMinho EditoraInternational Journal of Information Systems and Project Management2182-77882021-10-0193An attempt to understand complexity in a government digital transformation projectKristin Helene J. Hafseld0Bassam Hussein1Antoine B. Rauzy2Norwegian University of Science and TechnologyNorwegian University of Science and TechnologyNorwegian University of Science and Technology Digital transformation projects will become one of the dominating tools for mastering digital transformation in governments. Studies show that such projects are complex undertakings and increasingly difficult to manage. The purpose of the paper is to provide a better understanding of the factors that cause complexity in government digital transformation projects. The authors use an in-depth case study approach to investigate factors of complexity in an ongoing digital transformation project. The results indicate that complexity in this project is rooted in dynamic relationships between multiple dimensions of organization, technologies, and innovation. The authors conclude that when organizational structuring, the introduction of new technology, and efforts to innovate and create added value for citizens and businesses operate in tandem, the pervasive complexity associated with delivering government digital transformation projects becomes increasingly difficult to manage. https://revistas.uminho.pt/index.php/ijispm/article/view/3634digital transformation projectsgovernmentproject complexitydigital technologycase study |
| spellingShingle | Kristin Helene J. Hafseld Bassam Hussein Antoine B. Rauzy An attempt to understand complexity in a government digital transformation project International Journal of Information Systems and Project Management digital transformation projects government project complexity digital technology case study |
| title | An attempt to understand complexity in a government digital transformation project |
| title_full | An attempt to understand complexity in a government digital transformation project |
| title_fullStr | An attempt to understand complexity in a government digital transformation project |
| title_full_unstemmed | An attempt to understand complexity in a government digital transformation project |
| title_short | An attempt to understand complexity in a government digital transformation project |
| title_sort | attempt to understand complexity in a government digital transformation project |
| topic | digital transformation projects government project complexity digital technology case study |
| url | https://revistas.uminho.pt/index.php/ijispm/article/view/3634 |
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