Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior

In recent years, virtual communities have been significantly popular and almost all of them are targeted for business profitability. In our study, the profitability of these communities for businesses has been analyzed from a commercial perspective. The study considers virtual community as a busines...

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Main Authors: Mohammad Fathian, Mohammad Hosseini
Format: Article
Language:fas
Published: University of Tehran 2014-09-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_51473_0294f0b6d1178efe901969c860729ab2.pdf
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author Mohammad Fathian
Mohammad Hosseini
author_facet Mohammad Fathian
Mohammad Hosseini
author_sort Mohammad Fathian
collection DOAJ
description In recent years, virtual communities have been significantly popular and almost all of them are targeted for business profitability. In our study, the profitability of these communities for businesses has been analyzed from a commercial perspective. The study considers virtual community as a business model which can have a great impact on consumer purchase decision process. With respect to reference groups and word-of-mouth recommendations in virtual communities, contributing factors have been detected and a model of impacts and relationships between these factors has been presented. Hypotheses of the mentioned model are evaluated by making use of a questionnaire completed by 110 members of virtual communities. Using AMOS program and path analysis method, statistical analysis of received responses showed that factors such as virtual community's information quality, trust between people, sense of belonging, virtual community members’ perceived benefit and members’ permeability are effective to different degrees, and there is no significant relationship between social identity of members and their permeability.
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spelling doaj.art-3ac6fc90227a4887addae50319cc90f92022-12-21T22:50:17ZfasUniversity of TehranJournal of Information Technology Management2008-58932423-50592014-09-016343545410.22059/jitm.2014.5147351473Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying BehaviorMohammad Fathian0Mohammad Hosseini1استاد دانشکدۀ مهندسی صنایع، دانشگاه علم و صنعت ایران، تهران، ایرانمربی گروه فناوری اطلاعات، دانشگاه صنعتی کرمانشاه، کرمانشاه، ایرانIn recent years, virtual communities have been significantly popular and almost all of them are targeted for business profitability. In our study, the profitability of these communities for businesses has been analyzed from a commercial perspective. The study considers virtual community as a business model which can have a great impact on consumer purchase decision process. With respect to reference groups and word-of-mouth recommendations in virtual communities, contributing factors have been detected and a model of impacts and relationships between these factors has been presented. Hypotheses of the mentioned model are evaluated by making use of a questionnaire completed by 110 members of virtual communities. Using AMOS program and path analysis method, statistical analysis of received responses showed that factors such as virtual community's information quality, trust between people, sense of belonging, virtual community members’ perceived benefit and members’ permeability are effective to different degrees, and there is no significant relationship between social identity of members and their permeability.https://jitm.ut.ac.ir/article_51473_0294f0b6d1178efe901969c860729ab2.pdfBuying Behavior of CustomerElectronic BusinessInformation QualityVirtual Community
spellingShingle Mohammad Fathian
Mohammad Hosseini
Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
Journal of Information Technology Management
Buying Behavior of Customer
Electronic Business
Information Quality
Virtual Community
title Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
title_full Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
title_fullStr Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
title_full_unstemmed Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
title_short Investigating the Impact of Virtual Communities on Furtherance of Customers’ Buying Behavior
title_sort investigating the impact of virtual communities on furtherance of customers buying behavior
topic Buying Behavior of Customer
Electronic Business
Information Quality
Virtual Community
url https://jitm.ut.ac.ir/article_51473_0294f0b6d1178efe901969c860729ab2.pdf
work_keys_str_mv AT mohammadfathian investigatingtheimpactofvirtualcommunitiesonfurtheranceofcustomersbuyingbehavior
AT mohammadhosseini investigatingtheimpactofvirtualcommunitiesonfurtheranceofcustomersbuyingbehavior