Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network
Electronic business is one of the major implications of ICT revolution that has experienced high growth over the past decade. With the expansion of e-commerce, the speed and quality of customer service has also increased which forced companies to control quality components more and ensure the accura...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Sharif University of Technology (Sharif Policy Research Institute)
2019-03-01
|
| Series: | سیاست نامه علم و فناوری |
| Subjects: | |
| Online Access: | http://stpl.ristip.sharif.ir/article_21448_2dbbd2538dbf718959d615299b510852.pdf |
| _version_ | 1797844452598874112 |
|---|---|
| author | Amir Amini Alireza Alinezhad |
| author_facet | Amir Amini Alireza Alinezhad |
| author_sort | Amir Amini |
| collection | DOAJ |
| description | Electronic business is one of the major implications of ICT revolution that has experienced high growth over the past decade. With the expansion of e-commerce, the speed and quality of customer service has also increased which forced companies to control quality components more and ensure the accuracy and timeliness of delivery of goods to meet the growing needs of customers and ultimately their satisfaction. The use of electronic business in business activities requires attention to a series of exogenous and exogenous factors affecting it. Therefore, in order to develop an effective and targeted evaluation system, an assessment of performance of logistics network in the electronic business is required. Data Envelopment Analysis is one of the powerful management techniques that provide managers with tools that can benchmark their company's performance compared with other competitors and decide for future prospects based on its results. In this study, using fuzzy DEA a new method for evaluating the logistics network collaboration in an e-business will be presented. After introducing two optimistic and pessimistic models both of them are solved. Finally, the application of the model is shown with numerical example and the sensitivity analysis of the input and output parameters is also performed. |
| first_indexed | 2024-04-09T17:23:27Z |
| format | Article |
| id | doaj.art-3b01854dd65540f7809fd2f4d5119be6 |
| institution | Directory Open Access Journal |
| issn | 2476-7220 2717-1973 |
| language | fas |
| last_indexed | 2024-04-09T17:23:27Z |
| publishDate | 2019-03-01 |
| publisher | Sharif University of Technology (Sharif Policy Research Institute) |
| record_format | Article |
| series | سیاست نامه علم و فناوری |
| spelling | doaj.art-3b01854dd65540f7809fd2f4d5119be62023-04-18T19:12:59ZfasSharif University of Technology (Sharif Policy Research Institute)سیاست نامه علم و فناوری2476-72202717-19732019-03-01915971Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics NetworkAmir Amini 0Alireza Alinezhad1MSc Graduate of Industrial Engineering, Faculty of Industrial Engineering, Urmia University of Technology Associate Professor, Faculty of Industrial and Mechanical Engineering, Qazvin branch, Islamic Azad UniversityElectronic business is one of the major implications of ICT revolution that has experienced high growth over the past decade. With the expansion of e-commerce, the speed and quality of customer service has also increased which forced companies to control quality components more and ensure the accuracy and timeliness of delivery of goods to meet the growing needs of customers and ultimately their satisfaction. The use of electronic business in business activities requires attention to a series of exogenous and exogenous factors affecting it. Therefore, in order to develop an effective and targeted evaluation system, an assessment of performance of logistics network in the electronic business is required. Data Envelopment Analysis is one of the powerful management techniques that provide managers with tools that can benchmark their company's performance compared with other competitors and decide for future prospects based on its results. In this study, using fuzzy DEA a new method for evaluating the logistics network collaboration in an e-business will be presented. After introducing two optimistic and pessimistic models both of them are solved. Finally, the application of the model is shown with numerical example and the sensitivity analysis of the input and output parameters is also performed.http://stpl.ristip.sharif.ir/article_21448_2dbbd2538dbf718959d615299b510852.pdfperformance evaluationlogisticse- businessfuzzy data envelopment analysis |
| spellingShingle | Amir Amini Alireza Alinezhad Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network سیاست نامه علم و فناوری performance evaluation logistics e- business fuzzy data envelopment analysis |
| title | Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network |
| title_full | Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network |
| title_fullStr | Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network |
| title_full_unstemmed | Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network |
| title_short | Using Fuzzy DEA Method to Evaluate the Application of E-Business Benefits in Logistics Network |
| title_sort | using fuzzy dea method to evaluate the application of e business benefits in logistics network |
| topic | performance evaluation logistics e- business fuzzy data envelopment analysis |
| url | http://stpl.ristip.sharif.ir/article_21448_2dbbd2538dbf718959d615299b510852.pdf |
| work_keys_str_mv | AT amiramini usingfuzzydeamethodtoevaluatetheapplicationofebusinessbenefitsinlogisticsnetwork AT alirezaalinezhad usingfuzzydeamethodtoevaluatetheapplicationofebusinessbenefitsinlogisticsnetwork |