Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan.
The article deals with the methodological aspects of determining the level of professional satisfaction of employees in improving the quality of the hotel business. The questionnaire survey was conducted to determine whether the introduction of a quality management system has a direct impact on the...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AfricaJournals
2018-05-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_10_vol_7_3__2018.pdf |
| _version_ | 1818928868932714496 |
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| author | Simbat Nahipbekova (Ph.D student) Dr. Almas Kuralbayev |
| author_facet | Simbat Nahipbekova (Ph.D student) Dr. Almas Kuralbayev |
| author_sort | Simbat Nahipbekova (Ph.D student) |
| collection | DOAJ |
| description | The article deals with the methodological aspects of determining the level of professional satisfaction of employees in improving the quality of the hotel business. The questionnaire survey was conducted to determine whether the introduction of a quality management system has a direct impact on the development of the hotel business, which is one of the best methods of innovation management. The main purpose of the study was to analyze the factors that determine the professional satisfaction of employees in quality management and also the comparison of staff satisfaction levels in the hotel business with or without a quality management system. The research study used statistical and empirical methods. The questionnaires were analyzed in accordance with SPSS 22 program and the results were determined on the basis of correlation, regression and dispersion methods. |
| first_indexed | 2024-12-20T03:35:45Z |
| format | Article |
| id | doaj.art-3b3faa1460c64820bb59cd21bb3c3c3f |
| institution | Directory Open Access Journal |
| issn | 2223-814X |
| language | English |
| last_indexed | 2024-12-20T03:35:45Z |
| publishDate | 2018-05-01 |
| publisher | AfricaJournals |
| record_format | Article |
| series | African Journal of Hospitality, Tourism and Leisure |
| spelling | doaj.art-3b3faa1460c64820bb59cd21bb3c3c3f2022-12-21T19:54:52ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2018-05-0173Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan.Simbat Nahipbekova (Ph.D student)0Dr. Almas Kuralbayev1Department of Economics and Finance Ahmet Yasawi University, KazakhstanDepartment of Management and Tourism Ahmet Yasawi University, KazakhstanThe article deals with the methodological aspects of determining the level of professional satisfaction of employees in improving the quality of the hotel business. The questionnaire survey was conducted to determine whether the introduction of a quality management system has a direct impact on the development of the hotel business, which is one of the best methods of innovation management. The main purpose of the study was to analyze the factors that determine the professional satisfaction of employees in quality management and also the comparison of staff satisfaction levels in the hotel business with or without a quality management system. The research study used statistical and empirical methods. The questionnaires were analyzed in accordance with SPSS 22 program and the results were determined on the basis of correlation, regression and dispersion methods.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_10_vol_7_3__2018.pdfhotelquality management systemhotel industryprofessional satisfaction |
| spellingShingle | Simbat Nahipbekova (Ph.D student) Dr. Almas Kuralbayev Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. African Journal of Hospitality, Tourism and Leisure hotel quality management system hotel industry professional satisfaction |
| title | Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. |
| title_full | Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. |
| title_fullStr | Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. |
| title_full_unstemmed | Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. |
| title_short | Methodical aspects of Job Satisfaction Measure of Employees in Hotel Business Quality Improvement in Kazakhstan. |
| title_sort | methodical aspects of job satisfaction measure of employees in hotel business quality improvement in kazakhstan |
| topic | hotel quality management system hotel industry professional satisfaction |
| url | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_10_vol_7_3__2018.pdf |
| work_keys_str_mv | AT simbatnahipbekovaphdstudent methodicalaspectsofjobsatisfactionmeasureofemployeesinhotelbusinessqualityimprovementinkazakhstan AT dralmaskuralbayev methodicalaspectsofjobsatisfactionmeasureofemployeesinhotelbusinessqualityimprovementinkazakhstan |