Quality Systems. A Thermodynamics-Related Interpretive Model
In the present paper, a Quality Systems Theory is presented. Certifiable Quality Systems are treated and interpreted in accordance with a Thermodynamics-based approach. Analysis is also conducted on the relationship between Quality Management Systems (QMSs) and systems theories. A measure of entropy...
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| Format: | Article |
| Language: | English |
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MDPI AG
2017-08-01
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| Series: | Entropy |
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| Online Access: | https://www.mdpi.com/1099-4300/19/8/418 |
| _version_ | 1798035306491936768 |
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| author | Stefano A. Lollai |
| author_facet | Stefano A. Lollai |
| author_sort | Stefano A. Lollai |
| collection | DOAJ |
| description | In the present paper, a Quality Systems Theory is presented. Certifiable Quality Systems are treated and interpreted in accordance with a Thermodynamics-based approach. Analysis is also conducted on the relationship between Quality Management Systems (QMSs) and systems theories. A measure of entropy is proposed for QMSs, including a virtual document entropy and an entropy linked to processes and organisation. QMSs are also interpreted in light of Cybernetics, and interrelations between Information Theory and quality are also highlighted. A measure for the information content of quality documents is proposed. Such parameters can be used as adequacy indices for QMSs. From the discussed approach, suggestions for organising QMSs are also derived. Further interpretive thermodynamic-based criteria for QMSs are also proposed. The work represents the first attempt to treat quality organisational systems according to a thermodynamics-related approach. At this stage, no data are available to compare statements in the paper. |
| first_indexed | 2024-04-11T20:56:22Z |
| format | Article |
| id | doaj.art-3b61f3ebc8804f2b85bc79ca25625495 |
| institution | Directory Open Access Journal |
| issn | 1099-4300 |
| language | English |
| last_indexed | 2024-04-11T20:56:22Z |
| publishDate | 2017-08-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Entropy |
| spelling | doaj.art-3b61f3ebc8804f2b85bc79ca256254952022-12-22T04:03:40ZengMDPI AGEntropy1099-43002017-08-0119841810.3390/e19080418e19080418Quality Systems. A Thermodynamics-Related Interpretive ModelStefano A. Lollai0Istituto Zooprofilattico Sperimentale della Sardegna “G. Pegreffi”, Sassari 07100, ItalyIn the present paper, a Quality Systems Theory is presented. Certifiable Quality Systems are treated and interpreted in accordance with a Thermodynamics-based approach. Analysis is also conducted on the relationship between Quality Management Systems (QMSs) and systems theories. A measure of entropy is proposed for QMSs, including a virtual document entropy and an entropy linked to processes and organisation. QMSs are also interpreted in light of Cybernetics, and interrelations between Information Theory and quality are also highlighted. A measure for the information content of quality documents is proposed. Such parameters can be used as adequacy indices for QMSs. From the discussed approach, suggestions for organising QMSs are also derived. Further interpretive thermodynamic-based criteria for QMSs are also proposed. The work represents the first attempt to treat quality organisational systems according to a thermodynamics-related approach. At this stage, no data are available to compare statements in the paper.https://www.mdpi.com/1099-4300/19/8/418qualitygeneral system theorythermodynamicsentropycyberneticsinformation theorymanagement |
| spellingShingle | Stefano A. Lollai Quality Systems. A Thermodynamics-Related Interpretive Model Entropy quality general system theory thermodynamics entropy cybernetics information theory management |
| title | Quality Systems. A Thermodynamics-Related Interpretive Model |
| title_full | Quality Systems. A Thermodynamics-Related Interpretive Model |
| title_fullStr | Quality Systems. A Thermodynamics-Related Interpretive Model |
| title_full_unstemmed | Quality Systems. A Thermodynamics-Related Interpretive Model |
| title_short | Quality Systems. A Thermodynamics-Related Interpretive Model |
| title_sort | quality systems a thermodynamics related interpretive model |
| topic | quality general system theory thermodynamics entropy cybernetics information theory management |
| url | https://www.mdpi.com/1099-4300/19/8/418 |
| work_keys_str_mv | AT stefanoalollai qualitysystemsathermodynamicsrelatedinterpretivemodel |