COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION

In many countries around the world, a good education is a major concern. Academic institutions' performance in a highly competitive education market is determined by the level of education they provide. Absolute quality management (TQM), which is recognized as an important management philosophy...

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Main Authors: Anantha Raj A. Arokiasamy, Jayaraman Krishnaswamy
Format: Article
Language:English
Published: University of Kragujevac 2021-12-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:https://pesjournal.net/journal/v3-n4/4.pdf
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author Anantha Raj A. Arokiasamy
Jayaraman Krishnaswamy
author_facet Anantha Raj A. Arokiasamy
Jayaraman Krishnaswamy
author_sort Anantha Raj A. Arokiasamy
collection DOAJ
description In many countries around the world, a good education is a major concern. Academic institutions' performance in a highly competitive education market is determined by the level of education they provide. Absolute quality management (TQM), which is recognized as an important management philosophy for performance growth, customer loyalty, and operational excellence, is attracting the attention of educators, policymakers, academics, and researchers. Since this theory was first formulated in the industrial industry, there is a lot of skepticism about whether it can be applied to education. In this regard, the primary goal of this research is to see whether TQM and education are compatible. Simultaneously, this research would attempt to recognize core problems in the implementation of TQM in education. It is expected that this research will be able to draw a concrete conclusion about the applicability of TQM in education, as well as raise awareness about the difficulties that will arise in implementing TQM in education.
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spelling doaj.art-3c11e8c39a684882befa8d789cd344a72022-12-22T04:18:03ZengUniversity of KragujevacProceedings on Engineering Sciences2620-28322683-41112021-12-013440541210.24874/PES03.04.004COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATIONAnantha Raj A. Arokiasamy 0https://orcid.org/0000-0001-9784-6448Jayaraman Krishnaswamy 1https://orcid.org/0000-0002-1478-4446RMIT International University, Ho Chi Minh City, VietnamTaylors University, Selangor, MalaysiaIn many countries around the world, a good education is a major concern. Academic institutions' performance in a highly competitive education market is determined by the level of education they provide. Absolute quality management (TQM), which is recognized as an important management philosophy for performance growth, customer loyalty, and operational excellence, is attracting the attention of educators, policymakers, academics, and researchers. Since this theory was first formulated in the industrial industry, there is a lot of skepticism about whether it can be applied to education. In this regard, the primary goal of this research is to see whether TQM and education are compatible. Simultaneously, this research would attempt to recognize core problems in the implementation of TQM in education. It is expected that this research will be able to draw a concrete conclusion about the applicability of TQM in education, as well as raise awareness about the difficulties that will arise in implementing TQM in education.https://pesjournal.net/journal/v3-n4/4.pdftotal quality management (tqm)educationcompatibilitychallengescontinuous improvementquality culture
spellingShingle Anantha Raj A. Arokiasamy
Jayaraman Krishnaswamy
COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
Proceedings on Engineering Sciences
total quality management (tqm)
education
compatibility
challenges
continuous improvement
quality culture
title COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
title_full COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
title_fullStr COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
title_full_unstemmed COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
title_short COMPATIBILITY AND CHALLENGES OF IMPLEMENTING TOTAL QUALITY MANAGEMENT IN EDUCATION
title_sort compatibility and challenges of implementing total quality management in education
topic total quality management (tqm)
education
compatibility
challenges
continuous improvement
quality culture
url https://pesjournal.net/journal/v3-n4/4.pdf
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