IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik

The internet of things (IoT) provides linkage between physical objects and their virtual counterparts so that things can be done much faster, cheaper, and in a more convenient manner for users. IoT is an important element in the smart tourism city, a concept based on data sharing between the public,...

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Main Authors: Ayah Mustafa, Rami Noureddine, Diana Thordarson
Format: Article
Language:English
Published: FRUCT 2022-11-01
Series:Proceedings of the XXth Conference of Open Innovations Association FRUCT
Subjects:
Online Access:https://www.fruct.org/publications/volume-32/acm32/files/Mus.pdf
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author Ayah Mustafa
Rami Noureddine
Diana Thordarson
author_facet Ayah Mustafa
Rami Noureddine
Diana Thordarson
author_sort Ayah Mustafa
collection DOAJ
description The internet of things (IoT) provides linkage between physical objects and their virtual counterparts so that things can be done much faster, cheaper, and in a more convenient manner for users. IoT is an important element in the smart tourism city, a concept based on data sharing between the public, private sectors, and visitors of the smart city. In such a setting, tourists and residents of the smart destination digitally and physically share their experiences to enhance their experiences. This paper discusses the potential applications and impacts of IoT in smart tourism. In addition, the paper further investigates a study-case conducted at the Tourist Information Office in the Narvik Region located in Northern Norway. Four different IoT challenges are represented with the possible solutions and advancements. The study-case aims to provide better customer service, while still maintaining a high level of technological ease and common usability. Even though these examples are directly related to a single tourist information, the same applications may be applied to other places in the world by following the same systems.
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spelling doaj.art-3c1ddfe29fbf4435b6f671e9136a79932022-12-22T03:44:42ZengFRUCTProceedings of the XXth Conference of Open Innovations Association FRUCT2305-72542343-07372022-11-0132238238910.5281/zenodo.7368490IoT in Arctic Tourism - A Case-study of the Tourist Information Office in NarvikAyah Mustafa0Rami Noureddine1Diana Thordarson2UiT The Arctic University of Norway, NorwayUiT The Arctic University of Norway, NorwayUiT The Arctic University of Norway, NorwayThe internet of things (IoT) provides linkage between physical objects and their virtual counterparts so that things can be done much faster, cheaper, and in a more convenient manner for users. IoT is an important element in the smart tourism city, a concept based on data sharing between the public, private sectors, and visitors of the smart city. In such a setting, tourists and residents of the smart destination digitally and physically share their experiences to enhance their experiences. This paper discusses the potential applications and impacts of IoT in smart tourism. In addition, the paper further investigates a study-case conducted at the Tourist Information Office in the Narvik Region located in Northern Norway. Four different IoT challenges are represented with the possible solutions and advancements. The study-case aims to provide better customer service, while still maintaining a high level of technological ease and common usability. Even though these examples are directly related to a single tourist information, the same applications may be applied to other places in the world by following the same systems.https://www.fruct.org/publications/volume-32/acm32/files/Mus.pdfinternet of thingssmart citysmart tourism
spellingShingle Ayah Mustafa
Rami Noureddine
Diana Thordarson
IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
Proceedings of the XXth Conference of Open Innovations Association FRUCT
internet of things
smart city
smart tourism
title IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
title_full IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
title_fullStr IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
title_full_unstemmed IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
title_short IoT in Arctic Tourism - A Case-study of the Tourist Information Office in Narvik
title_sort iot in arctic tourism a case study of the tourist information office in narvik
topic internet of things
smart city
smart tourism
url https://www.fruct.org/publications/volume-32/acm32/files/Mus.pdf
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AT raminoureddine iotinarctictourismacasestudyofthetouristinformationofficeinnarvik
AT dianathordarson iotinarctictourismacasestudyofthetouristinformationofficeinnarvik