Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal

Objective: To describe the creation of a scalable framework for a Remote Patient Monitoring (RPM) program tied to a large medical practice. Patients and Methods: In July 2020, at Mayo Clinic Rochester, we initiated the process to combine human-centered design, health systems engineering, and clinica...

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Main Authors: Mariam Charkviani, MD, Douglas A. Simonetto, MD, Desiree J. Ahrens, MA, Rachel H. Amundson, MHA, Sarah J. Bell, MSN, MHA, Joel J. Busch, MSN, Natalie A. Caine, MHA, Eric J. Cleveland, MS, Nayantara Coelho-Prabhu, MBBS, Erin F. Barreto, PharmD, MS, Craig E. Daniels, MD, Meredith A. DeZutter, BFA, Jon O. Ebbert, MD, MS, Andrea G. Kattah, MD, Christopher M. Kohler, MAN, Angela M. Leuenberger, MS, Dominick F. Pahl, MS, Karen J. Reinschmidt, MS, Lindsey M. Philpot, PhD, MPH
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Mayo Clinic Proceedings: Digital Health
Online Access:http://www.sciencedirect.com/science/article/pii/S2949761223000858
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author Mariam Charkviani, MD
Douglas A. Simonetto, MD
Desiree J. Ahrens, MA
Rachel H. Amundson, MHA
Sarah J. Bell, MSN, MHA
Joel J. Busch, MSN
Natalie A. Caine, MHA
Eric J. Cleveland, MS
Nayantara Coelho-Prabhu, MBBS
Erin F. Barreto, PharmD, MS
Craig E. Daniels, MD
Meredith A. DeZutter, BFA
Jon O. Ebbert, MD, MS
Andrea G. Kattah, MD
Christopher M. Kohler, MAN
Angela M. Leuenberger, MS
Dominick F. Pahl, MS
Karen J. Reinschmidt, MS
Lindsey M. Philpot, PhD, MPH
author_facet Mariam Charkviani, MD
Douglas A. Simonetto, MD
Desiree J. Ahrens, MA
Rachel H. Amundson, MHA
Sarah J. Bell, MSN, MHA
Joel J. Busch, MSN
Natalie A. Caine, MHA
Eric J. Cleveland, MS
Nayantara Coelho-Prabhu, MBBS
Erin F. Barreto, PharmD, MS
Craig E. Daniels, MD
Meredith A. DeZutter, BFA
Jon O. Ebbert, MD, MS
Andrea G. Kattah, MD
Christopher M. Kohler, MAN
Angela M. Leuenberger, MS
Dominick F. Pahl, MS
Karen J. Reinschmidt, MS
Lindsey M. Philpot, PhD, MPH
author_sort Mariam Charkviani, MD
collection DOAJ
description Objective: To describe the creation of a scalable framework for a Remote Patient Monitoring (RPM) program tied to a large medical practice. Patients and Methods: In July 2020, at Mayo Clinic Rochester, we initiated the process to combine human-centered design, health systems engineering, and clinical expertise to develop and refine RPM programs and explore new medical conditions where RPM could be beneficial. We report on the creation of the overarching RPM program, the development of a hybrid nursing model, the technology used for each population, and the lessons learned throughout the process. Results: Four pilot programs for hospitalized patients with cirrhosis, acute kidney injury (AKI), post-pancreatectomy, and post-gastroenterology (GI) procedures were launched. The 4 programs enrolled a range from 0 patients (post-GI procedures) to 91 patients over 5 months (AKI) for RPM programs ranging from 30 days to 96.5 days in average duration. Three of the programs continue enrollment (cirrhosis, AKI, and post-pancreatectomy), and one program was discontinued. Conclusion: RPM can uniquely facilitate the transition from hospital to home, decrease hospital length of stay, and optimize hospital capacity and staffing resources in select scenarios. To achieve positive results at the health care system level, RPM interventions require a change in the model of care. However, not all care models or medical conditions lend themselves to RPM, which should be explored in pilot testing.
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spelling doaj.art-3c419404c2ea4dd69697967ab51e1c262024-03-28T06:40:54ZengElsevierMayo Clinic Proceedings: Digital Health2949-76122023-12-0114586595Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital DismissalMariam Charkviani, MD0Douglas A. Simonetto, MD1Desiree J. Ahrens, MA2Rachel H. Amundson, MHA3Sarah J. Bell, MSN, MHA4Joel J. Busch, MSN5Natalie A. Caine, MHA6Eric J. Cleveland, MS7Nayantara Coelho-Prabhu, MBBS8Erin F. Barreto, PharmD, MS9Craig E. Daniels, MD10Meredith A. DeZutter, BFA11Jon O. Ebbert, MD, MS12Andrea G. Kattah, MD13Christopher M. Kohler, MAN14Angela M. Leuenberger, MS15Dominick F. Pahl, MS16Karen J. Reinschmidt, MS17Lindsey M. Philpot, PhD, MPH18Department of Medicine, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNAdministrative Services, Mayo Clinic, Rochester, MNDepartment of Nursing, Mayo Clinic, Rochester, MNDepartment of Surgery, Mayo Clinic, Rochester, MNAdministrative Services, Mayo Clinic, Rochester, MNAdministrative Services, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Pharmacy, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MNDepartment of Nursing, Mayo Clinic, Rochester, MNCenter for Digital Health, Mayo Clinic, Rochester, MNDepartment of Nursing, Mayo Clinic, Rochester, MNDepartment of Strategy, Mayo Clinic, Rochester, MNDepartment of Medicine, Mayo Clinic, Rochester, MN; Department of Quantitative Health Sciences, Mayo Clinic, Rochester, MN; Correspondence: Lindsey M. Philpot, PhD, MPH, Mayo Clinic College of Medicine, 200 First Street SW, Rochester, MN 55905.Objective: To describe the creation of a scalable framework for a Remote Patient Monitoring (RPM) program tied to a large medical practice. Patients and Methods: In July 2020, at Mayo Clinic Rochester, we initiated the process to combine human-centered design, health systems engineering, and clinical expertise to develop and refine RPM programs and explore new medical conditions where RPM could be beneficial. We report on the creation of the overarching RPM program, the development of a hybrid nursing model, the technology used for each population, and the lessons learned throughout the process. Results: Four pilot programs for hospitalized patients with cirrhosis, acute kidney injury (AKI), post-pancreatectomy, and post-gastroenterology (GI) procedures were launched. The 4 programs enrolled a range from 0 patients (post-GI procedures) to 91 patients over 5 months (AKI) for RPM programs ranging from 30 days to 96.5 days in average duration. Three of the programs continue enrollment (cirrhosis, AKI, and post-pancreatectomy), and one program was discontinued. Conclusion: RPM can uniquely facilitate the transition from hospital to home, decrease hospital length of stay, and optimize hospital capacity and staffing resources in select scenarios. To achieve positive results at the health care system level, RPM interventions require a change in the model of care. However, not all care models or medical conditions lend themselves to RPM, which should be explored in pilot testing.http://www.sciencedirect.com/science/article/pii/S2949761223000858
spellingShingle Mariam Charkviani, MD
Douglas A. Simonetto, MD
Desiree J. Ahrens, MA
Rachel H. Amundson, MHA
Sarah J. Bell, MSN, MHA
Joel J. Busch, MSN
Natalie A. Caine, MHA
Eric J. Cleveland, MS
Nayantara Coelho-Prabhu, MBBS
Erin F. Barreto, PharmD, MS
Craig E. Daniels, MD
Meredith A. DeZutter, BFA
Jon O. Ebbert, MD, MS
Andrea G. Kattah, MD
Christopher M. Kohler, MAN
Angela M. Leuenberger, MS
Dominick F. Pahl, MS
Karen J. Reinschmidt, MS
Lindsey M. Philpot, PhD, MPH
Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
Mayo Clinic Proceedings: Digital Health
title Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
title_full Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
title_fullStr Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
title_full_unstemmed Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
title_short Conceptualization of Remote Patient Monitoring Program for Patients with Complex Medical Illness on Hospital Dismissal
title_sort conceptualization of remote patient monitoring program for patients with complex medical illness on hospital dismissal
url http://www.sciencedirect.com/science/article/pii/S2949761223000858
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