Pharmaceutical care in community pharmacies in Jordan: a public survey

Objective: This study aims to assess the views and attitudes of the general public towards the current role of pharmacists in Jordan. Methods: This study is a cross-sectional quantitative questionnaire-based study. After a thorough literature review on public perspectives of pharmaceutical care ser...

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Main Authors: Mukattash TL, Bazzi NH, Nuseir KQ, Jarab AS, Abu-Farha RK, Khdour MR.
Format: Article
Language:English
Published: Centro de Investigaciones y Publicaciones Farmaceuticas 2018-06-01
Series:Pharmacy Practice
Subjects:
Online Access:https://www.pharmacypractice.org/journal/index.php/pp/article/view/1126/622
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author Mukattash TL
Bazzi NH
Nuseir KQ
Jarab AS
Abu-Farha RK
Khdour MR.
author_facet Mukattash TL
Bazzi NH
Nuseir KQ
Jarab AS
Abu-Farha RK
Khdour MR.
author_sort Mukattash TL
collection DOAJ
description Objective: This study aims to assess the views and attitudes of the general public towards the current role of pharmacists in Jordan. Methods: This study is a cross-sectional quantitative questionnaire-based study. After a thorough literature review on public perspectives of pharmaceutical care services, a draft questionnaire was designed. This questionnaire was examined and discussed in a focus group of invited public members and was amended accordingly to reach the final draft. The questionnaire was administered using a structured interview technique in which members of the public were asked a series of questions by a trained pharmacist. The study took a place over a period of six months, from January to June 2013. Individuals were recruited from urban and rural areas of Jordan. Results: A total of 1214 respondents were interviewed during the study. Of the respondents, 67.8% were female. Most of the respondent were married (64%) and had a university degree (88.5%). Approximately half of the respondents (55.1%) had no previous knowledge of pharmaceutical care. A relative majority of respondents considered the most important activity performed by pharmacists to be dispensing medications (46.2%), followed by patient counseling (34.6%). The majority of respondents (86.4%) believed that pharmacists have a role in providing healthcare services, and 68% of respondents reported that in order to serve their needs, a pharmacist must consider the patient’s needs and engage patients in determining medication timing and options. Conclusions: The plurality of respondents believed in the importance of pharmacists in providing pharmaceutical care services. However, respondents expected much from pharmacists and felt that their current role was unsatisfying.
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spelling doaj.art-3c54d9381f0b459da288e01a0ed8f2c52022-12-21T23:02:58ZengCentro de Investigaciones y Publicaciones FarmaceuticasPharmacy Practice1885-642X1886-36552018-06-011621126112610.18549/PharmPract.2018.02.1126Pharmaceutical care in community pharmacies in Jordan: a public surveyMukattash TLBazzi NHNuseir KQJarab ASAbu-Farha RKKhdour MR. Objective: This study aims to assess the views and attitudes of the general public towards the current role of pharmacists in Jordan. Methods: This study is a cross-sectional quantitative questionnaire-based study. After a thorough literature review on public perspectives of pharmaceutical care services, a draft questionnaire was designed. This questionnaire was examined and discussed in a focus group of invited public members and was amended accordingly to reach the final draft. The questionnaire was administered using a structured interview technique in which members of the public were asked a series of questions by a trained pharmacist. The study took a place over a period of six months, from January to June 2013. Individuals were recruited from urban and rural areas of Jordan. Results: A total of 1214 respondents were interviewed during the study. Of the respondents, 67.8% were female. Most of the respondent were married (64%) and had a university degree (88.5%). Approximately half of the respondents (55.1%) had no previous knowledge of pharmaceutical care. A relative majority of respondents considered the most important activity performed by pharmacists to be dispensing medications (46.2%), followed by patient counseling (34.6%). The majority of respondents (86.4%) believed that pharmacists have a role in providing healthcare services, and 68% of respondents reported that in order to serve their needs, a pharmacist must consider the patient’s needs and engage patients in determining medication timing and options. Conclusions: The plurality of respondents believed in the importance of pharmacists in providing pharmaceutical care services. However, respondents expected much from pharmacists and felt that their current role was unsatisfying.https://www.pharmacypractice.org/journal/index.php/pp/article/view/1126/622PharmaciesCommunity Pharmacy ServicesPharmacistsProfessional RoleProfessional PracticeHealth Knowledge Attitudes PracticeSurveys and QuestionnairesJordan
spellingShingle Mukattash TL
Bazzi NH
Nuseir KQ
Jarab AS
Abu-Farha RK
Khdour MR.
Pharmaceutical care in community pharmacies in Jordan: a public survey
Pharmacy Practice
Pharmacies
Community Pharmacy Services
Pharmacists
Professional Role
Professional Practice
Health Knowledge Attitudes Practice
Surveys and Questionnaires
Jordan
title Pharmaceutical care in community pharmacies in Jordan: a public survey
title_full Pharmaceutical care in community pharmacies in Jordan: a public survey
title_fullStr Pharmaceutical care in community pharmacies in Jordan: a public survey
title_full_unstemmed Pharmaceutical care in community pharmacies in Jordan: a public survey
title_short Pharmaceutical care in community pharmacies in Jordan: a public survey
title_sort pharmaceutical care in community pharmacies in jordan a public survey
topic Pharmacies
Community Pharmacy Services
Pharmacists
Professional Role
Professional Practice
Health Knowledge Attitudes Practice
Surveys and Questionnaires
Jordan
url https://www.pharmacypractice.org/journal/index.php/pp/article/view/1126/622
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AT bazzinh pharmaceuticalcareincommunitypharmaciesinjordanapublicsurvey
AT nuseirkq pharmaceuticalcareincommunitypharmaciesinjordanapublicsurvey
AT jarabas pharmaceuticalcareincommunitypharmaciesinjordanapublicsurvey
AT abufarhark pharmaceuticalcareincommunitypharmaciesinjordanapublicsurvey
AT khdourmr pharmaceuticalcareincommunitypharmaciesinjordanapublicsurvey