Factors Impacting On Patient Compliance with Medical Advice: Empirical Study

The purpose of this paper to identify factors which have a bearing on compliance with medical advice in various age groups. The survey was conducted, using the CAWI method, on a representative sample of 1000 respondents who declared having used healthcare services in the previous six months. Control...

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Main Authors: Krot Katarzyna, Sousa João Pedro
Format: Article
Language:English
Published: Sciendo 2017-06-01
Series:Engineering Management in Production and Services
Subjects:
Online Access:https://doi.org/10.1515/emj-2017-0016
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author Krot Katarzyna
Sousa João Pedro
author_facet Krot Katarzyna
Sousa João Pedro
author_sort Krot Katarzyna
collection DOAJ
description The purpose of this paper to identify factors which have a bearing on compliance with medical advice in various age groups. The survey was conducted, using the CAWI method, on a representative sample of 1000 respondents who declared having used healthcare services in the previous six months. Control of competences is one of the strongest factors which is common for the oldest and youngest groups. Interestingly, trust in the integrity and honesty of doctors is significant for the youngest patients, i.e., the higher is the level of trust, the lower is the tendency to non-comply. Another type of trust is related to the benevolence of doctors and is significant to patients of the middle age group. Satisfaction is a significant predictor in the two oldest groups of patients. High levels of satisfaction seem to deter people from non-adherence to recommended treatment regimens. The results of the present study provide knowledge about the nature and diversity of factors behind patient compliance in various age groups.
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spelling doaj.art-3c6dbb12e896401aaa7eee34998cf2672022-12-21T18:37:37ZengSciendoEngineering Management in Production and Services2543-912X2017-06-0192738110.1515/emj-2017-0016emj-2017-0016Factors Impacting On Patient Compliance with Medical Advice: Empirical StudyKrot Katarzyna0Sousa João Pedro1Białystok University of Technology Management Department, Białystok , PolandInst. Sup. Entre Vouga e Douro Unidade de Investigação e Internacionalização - Marketing Department, Lisboa, PortugalThe purpose of this paper to identify factors which have a bearing on compliance with medical advice in various age groups. The survey was conducted, using the CAWI method, on a representative sample of 1000 respondents who declared having used healthcare services in the previous six months. Control of competences is one of the strongest factors which is common for the oldest and youngest groups. Interestingly, trust in the integrity and honesty of doctors is significant for the youngest patients, i.e., the higher is the level of trust, the lower is the tendency to non-comply. Another type of trust is related to the benevolence of doctors and is significant to patients of the middle age group. Satisfaction is a significant predictor in the two oldest groups of patients. High levels of satisfaction seem to deter people from non-adherence to recommended treatment regimens. The results of the present study provide knowledge about the nature and diversity of factors behind patient compliance in various age groups.https://doi.org/10.1515/emj-2017-0016compliance with medical advicedoctor-patient relationshiptrustsatisfaction
spellingShingle Krot Katarzyna
Sousa João Pedro
Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
Engineering Management in Production and Services
compliance with medical advice
doctor-patient relationship
trust
satisfaction
title Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
title_full Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
title_fullStr Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
title_full_unstemmed Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
title_short Factors Impacting On Patient Compliance with Medical Advice: Empirical Study
title_sort factors impacting on patient compliance with medical advice empirical study
topic compliance with medical advice
doctor-patient relationship
trust
satisfaction
url https://doi.org/10.1515/emj-2017-0016
work_keys_str_mv AT krotkatarzyna factorsimpactingonpatientcompliancewithmedicaladviceempiricalstudy
AT sousajoaopedro factorsimpactingonpatientcompliancewithmedicaladviceempiricalstudy