I have seen the future, and it rings – What we know about mobile banking research
In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic. Most literature in the field of mobile banking has only focused on...
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Format: | Article |
Language: | English |
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University of Miskolc
2020-12-01
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Series: | Theory, Methodology, Practice |
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Online Access: | https://doi.org/10.18096/TMP.2020.02.07 |
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author | Dai Thich Phan |
author_facet | Dai Thich Phan |
author_sort | Dai Thich Phan |
collection | DOAJ |
description | In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic. Most literature in the field of mobile banking has only focused on an individual approach and lacked the macro approach and industry approach. Therefore, this research aims to show a comprehensive review of mobile banking research in past decade and analyses the significant results from previous research. This paper makes a contribution to a deeper understanding of mobile banking from a macro approach and industry approach. |
first_indexed | 2024-03-13T09:37:14Z |
format | Article |
id | doaj.art-3c79ed48470b498398bb789f8ed6c45e |
institution | Directory Open Access Journal |
issn | 1589-3413 2415-9883 |
language | English |
last_indexed | 2024-03-13T09:37:14Z |
publishDate | 2020-12-01 |
publisher | University of Miskolc |
record_format | Article |
series | Theory, Methodology, Practice |
spelling | doaj.art-3c79ed48470b498398bb789f8ed6c45e2023-05-25T09:35:24ZengUniversity of MiskolcTheory, Methodology, Practice1589-34132415-98832020-12-011626979I have seen the future, and it rings – What we know about mobile banking research Dai Thich Phan 0University of Miskolc In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic. Most literature in the field of mobile banking has only focused on an individual approach and lacked the macro approach and industry approach. Therefore, this research aims to show a comprehensive review of mobile banking research in past decade and analyses the significant results from previous research. This paper makes a contribution to a deeper understanding of mobile banking from a macro approach and industry approach.https://doi.org/10.18096/TMP.2020.02.07 mobile bankingfinancial servicesbanking servicesdescriptive literature reviewbanking industry |
spellingShingle | Dai Thich Phan I have seen the future, and it rings – What we know about mobile banking research Theory, Methodology, Practice mobile banking financial services banking services descriptive literature review banking industry |
title | I have seen the future, and it rings – What we know about mobile banking research |
title_full | I have seen the future, and it rings – What we know about mobile banking research |
title_fullStr | I have seen the future, and it rings – What we know about mobile banking research |
title_full_unstemmed | I have seen the future, and it rings – What we know about mobile banking research |
title_short | I have seen the future, and it rings – What we know about mobile banking research |
title_sort | i have seen the future and it rings what we know about mobile banking research |
topic | mobile banking financial services banking services descriptive literature review banking industry |
url | https://doi.org/10.18096/TMP.2020.02.07 |
work_keys_str_mv | AT daithichphan ihaveseenthefutureanditringswhatweknowaboutmobilebankingresearch |