Telehealth consultations in general practice during a pandemic lockdown: survey and interviews on patient experiences and preferences

Telehealth consultations in general practice during a pandemic lockdown: survey and interviews on patient experiences and preferences

Abstract Background During the first COVID-19 pandemic ‘lockdown’ in Aotearoa/New Zealand (March–May 2020, in which strict ‘stay at home’ measures were introduced), general practices were advised to use telephone and video consultations (telehealth) wherever possible instead of the usual in-person v...

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Bibliographic Details
Main Authors: Fiona Imlach, Eileen McKinlay, Lesley Middleton, Jonathan Kennedy, Megan Pledger, Lynne Russell, Marianna Churchward, Jacqueline Cumming, Karen McBride-Henry
Format: Article
Language:English
Published: BMC 2020-12-01
Series:BMC Family Practice
Subjects:
Telemedicine
Delivery of health care
Primary health care
Pandemic
Patient-centred care
Patient experience
Online Access:https://doi.org/10.1186/s12875-020-01336-1

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