Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study

In terms of network economics, as well as other information services, a social network service (SNS) has two chances–either it gains acceptance ("success breeds success") and will become standard or it slowly dies. Nowadays, <em>Facebook</em> is the standard in the social netwo...

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Main Authors: Katsiaryna S. Baran, Wolfgang G. Stock
Format: Article
Language:English
Published: International Institute of Informatics and Cybernetics 2015-06-01
Series:Journal of Systemics, Cybernetics and Informatics
Subjects:
Online Access:http://www.iiisci.org/Journal/CV$/sci/pdfs/HA408OW15.pdf
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author Katsiaryna S. Baran
Wolfgang G. Stock
author_facet Katsiaryna S. Baran
Wolfgang G. Stock
author_sort Katsiaryna S. Baran
collection DOAJ
description In terms of network economics, as well as other information services, a social network service (SNS) has two chances–either it gains acceptance ("success breeds success") and will become standard or it slowly dies. Nowadays, <em>Facebook</em> is the standard in the social network world, however, not in Russia's and the neighboring countries' social network communities. Here, <em>Vkontakte</em>, the domestic SNS, dominates. What are the reasons for this success of the regional SNS and the failure of the global giant? We answer this research question while we empirically studied both SNSs, <em>Facebook</em> as well as <em>Vkontakte</em>, among Russian users. In the evaluation, based on the Information Service Evaluation (ISE) Model, we found out that <em>Vkontakte</em> is perceived as more useful than <em>Facebook</em>, is much more trustworthy, and more enjoyable to use. The cultural environment of the Russian community plays an important role as well.
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spelling doaj.art-3ca837f26e124abbb1a428e9fc0391472022-12-21T18:25:57ZengInternational Institute of Informatics and CyberneticsJournal of Systemics, Cybernetics and Informatics1690-45242015-06-011334146Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case StudyKatsiaryna S. Baran0Wolfgang G. Stock1 In terms of network economics, as well as other information services, a social network service (SNS) has two chances–either it gains acceptance ("success breeds success") and will become standard or it slowly dies. Nowadays, <em>Facebook</em> is the standard in the social network world, however, not in Russia's and the neighboring countries' social network communities. Here, <em>Vkontakte</em>, the domestic SNS, dominates. What are the reasons for this success of the regional SNS and the failure of the global giant? We answer this research question while we empirically studied both SNSs, <em>Facebook</em> as well as <em>Vkontakte</em>, among Russian users. In the evaluation, based on the Information Service Evaluation (ISE) Model, we found out that <em>Vkontakte</em> is perceived as more useful than <em>Facebook</em>, is much more trustworthy, and more enjoyable to use. The cultural environment of the Russian community plays an important role as well.http://www.iiisci.org/Journal/CV$/sci/pdfs/HA408OW15.pdf Social network servicesFacebookVkontakteStandardAcceptanceService qualityISE
spellingShingle Katsiaryna S. Baran
Wolfgang G. Stock
Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
Journal of Systemics, Cybernetics and Informatics
Social network services
Facebook
Vkontakte
Standard
Acceptance
Service quality
ISE
title Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
title_full Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
title_fullStr Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
title_full_unstemmed Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
title_short Acceptance and Quality Perceptions of Social Network Services in Cultural Context: <i>Vkontakte</i> as a Case Study
title_sort acceptance and quality perceptions of social network services in cultural context i vkontakte i as a case study
topic Social network services
Facebook
Vkontakte
Standard
Acceptance
Service quality
ISE
url http://www.iiisci.org/Journal/CV$/sci/pdfs/HA408OW15.pdf
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AT wolfganggstock acceptanceandqualityperceptionsofsocialnetworkservicesinculturalcontextivkontakteiasacasestudy