Patient and provider experiences with virtual care during the COVID-19 pandemic: A mixed methods study

Patient and provider experiences with virtual care during the COVID-19 pandemic: A mixed methods study

The COVID-19 pandemic prompted the rapid uptake of Virtual Care (VC). Positive patient outcomes with VC are previously reported but little is known about the experiences of patients and providers using VC during the pandemic. We aimed to describe patient and primary care provider experiences, satisf...

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Bibliographic Details
Main Authors: Mars Zhao, Hisham Elshoni, Jennifer O'Brien, Erin Barbour-Tuck, Mary Ellen Walker, Heather Dyck, Andrea Vasquez, Eric Sy, Angela Baerwald, Clara Michaels, Rejina Kamrul, Olivia Reis, Brenda Schuster, Barb Beaurivage, Adam Clay, Mark Lees, Jonathan Gamble
Format: Article
Language:English
Published: The Beryl Institute 2022-08-01
Series:Patient Experience Journal
Subjects:
patient experience
patient satisfaction
patient-centered care
patient engagement
measurement
quality of care
virtual care
telehealth
covid-19
Online Access:https://pxjournal.org/journal/vol9/iss2/10

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