Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial
We report on the first open-label, parallel group randomised controlled trial of automated appointment reminders in a psychosis community service in the UK. Ninety-five patients were randomly allocated to receiving/not receiving automated messaging reminders 7 days and 1 day before appointments. All...
| Main Authors: | , , , , , , , , , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Cambridge University Press
2018-01-01
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| Series: | BJPsych Open |
| Online Access: | https://www.cambridge.org/core/product/identifier/S2056472417000072/type/journal_article |
| _version_ | 1827995746065973248 |
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| author | Eugenia Kravariti Christopher Reeve-Mates Rafaela Da Gama Pires Elias Tsakanikos Daniel Hayes Siobhan Renshaw Sarah McAllister Vishal Bhavsar Pam Patterson Emily Daley Jane Stewart Megan Pritchard Hitesh Shetty Rosalind Ramsay Rocio Perez-Iglesias Philip McGuire |
| author_facet | Eugenia Kravariti Christopher Reeve-Mates Rafaela Da Gama Pires Elias Tsakanikos Daniel Hayes Siobhan Renshaw Sarah McAllister Vishal Bhavsar Pam Patterson Emily Daley Jane Stewart Megan Pritchard Hitesh Shetty Rosalind Ramsay Rocio Perez-Iglesias Philip McGuire |
| author_sort | Eugenia Kravariti |
| collection | DOAJ |
| description | We report on the first open-label, parallel group randomised controlled trial of automated appointment reminders in a psychosis community service in the UK. Ninety-five patients were randomly allocated to receiving/not receiving automated messaging reminders 7 days and 1 day before appointments. All ‘Attended’ and ‘Missed’ appointment outcomes over 6 months were analysed using cluster regression analysis. Reminded appointments were significantly more frequently attended than non-reminded appointments (unadjusted odds ratio (OR) = 3.54, 95% CI 1.36–9.22, P = 0.01; adjusted OR = 2.95, 95% CI 1.05–8.85, P < 0.05). Automated messaging reminders can provide a robust strategy for promoting engagement with psychosis services. |
| first_indexed | 2024-04-10T05:00:06Z |
| format | Article |
| id | doaj.art-3ccdefd484f54acb84ab3651703c069e |
| institution | Directory Open Access Journal |
| issn | 2056-4724 |
| language | English |
| last_indexed | 2024-04-10T05:00:06Z |
| publishDate | 2018-01-01 |
| publisher | Cambridge University Press |
| record_format | Article |
| series | BJPsych Open |
| spelling | doaj.art-3ccdefd484f54acb84ab3651703c069e2023-03-09T12:28:43ZengCambridge University PressBJPsych Open2056-47242018-01-014151710.1192/bjo.2017.7Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trialEugenia Kravariti0Christopher Reeve-Mates1Rafaela Da Gama Pires2Elias Tsakanikos3Daniel Hayes4Siobhan Renshaw5Sarah McAllister6Vishal Bhavsar7Pam Patterson8Emily Daley9Jane Stewart10Megan Pritchard11Hitesh Shetty12Rosalind Ramsay13Rocio Perez-Iglesias14Philip McGuire15King’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UKKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UKKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UKUniversity of Roehampton, Department of Psychology, London, UKKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UK, and Evidence Based Practice Unit, UCL and Anna Freud National Centre for Children and Families, London, UKBrunel University London, Department of Psychology, Middlesex, UKKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UK, and South London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UK, and South London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKSouth London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKSouth London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKSouth London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKKing’s College London, Department of Psychological Medicine, Institute of Psychiatry, Psychology & Neuroscience, London, UK, and The National Institute for Health Research (NIHR) Biomedical Research Centre (BRC) at South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology & Neuroscience at King’s College London, King’s Health Partners Academic Health Sciences Centre, London, UKThe National Institute for Health Research (NIHR) Biomedical Research Centre (BRC) at South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology & Neuroscience at King’s College London, King’s Health Partners Academic Health Sciences Centre, London, UKSouth London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKCIBERSAM: Centro Investigación Biomédica en Red Salud Mental, Santander, SpainKing’s College London, Department of Psychosis Studies, Institute of Psychiatry, Psychology & Neuroscience, London, UK, and South London and Maudsley NHS Foundation Trust, Bethlem Royal Hospital, Kent, UKWe report on the first open-label, parallel group randomised controlled trial of automated appointment reminders in a psychosis community service in the UK. Ninety-five patients were randomly allocated to receiving/not receiving automated messaging reminders 7 days and 1 day before appointments. All ‘Attended’ and ‘Missed’ appointment outcomes over 6 months were analysed using cluster regression analysis. Reminded appointments were significantly more frequently attended than non-reminded appointments (unadjusted odds ratio (OR) = 3.54, 95% CI 1.36–9.22, P = 0.01; adjusted OR = 2.95, 95% CI 1.05–8.85, P < 0.05). Automated messaging reminders can provide a robust strategy for promoting engagement with psychosis services.https://www.cambridge.org/core/product/identifier/S2056472417000072/type/journal_article |
| spellingShingle | Eugenia Kravariti Christopher Reeve-Mates Rafaela Da Gama Pires Elias Tsakanikos Daniel Hayes Siobhan Renshaw Sarah McAllister Vishal Bhavsar Pam Patterson Emily Daley Jane Stewart Megan Pritchard Hitesh Shetty Rosalind Ramsay Rocio Perez-Iglesias Philip McGuire Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial BJPsych Open |
| title | Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial |
| title_full | Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial |
| title_fullStr | Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial |
| title_full_unstemmed | Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial |
| title_short | Effectiveness of automated appointment reminders in psychosis community services: a randomised controlled trial |
| title_sort | effectiveness of automated appointment reminders in psychosis community services a randomised controlled trial |
| url | https://www.cambridge.org/core/product/identifier/S2056472417000072/type/journal_article |
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