Providing cell phone numbers and email addresses to Patients: the physician's perspective

<p>Abstract</p> <p>Background</p> <p>The provision of cell phone numbers and email addresses enhances the accessibility of medical consultations, but can add to the burden of physicians' routine clinical practice and affect their free time. The objective was to ass...

Full description

Bibliographic Details
Main Authors: Freud Tamar, Avdalimov Angelika, Peleg Roni
Format: Article
Language:English
Published: BMC 2011-03-01
Series:BMC Research Notes
Online Access:http://www.biomedcentral.com/1756-0500/4/76
_version_ 1811276451328032768
author Freud Tamar
Avdalimov Angelika
Peleg Roni
author_facet Freud Tamar
Avdalimov Angelika
Peleg Roni
author_sort Freud Tamar
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>The provision of cell phone numbers and email addresses enhances the accessibility of medical consultations, but can add to the burden of physicians' routine clinical practice and affect their free time. The objective was to assess the attitudes of physicians to providing their telephone number or email address to patients.</p> <p>Methods</p> <p>Primary care physicians in the southern region of Israel completed a structured questionnaire that related to the study objective.</p> <p>Results</p> <p>The study population included 120 primary care physicians with a mean age of 41.2 ± 8.5, 88 of them women (73.3%). Physicians preferred to provide their cell phone number rather than their email address (P = 0.0007). They preferred to answer their cell phones only during the daytime and at predetermined times, but would answer email most hours of the day, including weekends and holidays (P = 0.001). More physicians (79.7%) would have preferred allotted time for email communication than allotted time for cell phone communication (50%). However, they felt that email communication was more likely to lead to miscommunication than telephone calls (P = 0.0001). There were no differences between male and female physicians on the provision of cell phone numbers or email addresses to patients. Older physicians were more prepared to provide cell phone numbers that younger ones (P = 0.039).</p> <p>Conclusions</p> <p>The attitude of participating physicians was to provide their cell phone number or email address to some of their patients, but most of them preferred to give out their cell phone number.</p>
first_indexed 2024-04-12T23:56:40Z
format Article
id doaj.art-3e928bfe3eae4641b9e4fd090a96a19d
institution Directory Open Access Journal
issn 1756-0500
language English
last_indexed 2024-04-12T23:56:40Z
publishDate 2011-03-01
publisher BMC
record_format Article
series BMC Research Notes
spelling doaj.art-3e928bfe3eae4641b9e4fd090a96a19d2022-12-22T03:11:27ZengBMCBMC Research Notes1756-05002011-03-01417610.1186/1756-0500-4-76Providing cell phone numbers and email addresses to Patients: the physician's perspectiveFreud TamarAvdalimov AngelikaPeleg Roni<p>Abstract</p> <p>Background</p> <p>The provision of cell phone numbers and email addresses enhances the accessibility of medical consultations, but can add to the burden of physicians' routine clinical practice and affect their free time. The objective was to assess the attitudes of physicians to providing their telephone number or email address to patients.</p> <p>Methods</p> <p>Primary care physicians in the southern region of Israel completed a structured questionnaire that related to the study objective.</p> <p>Results</p> <p>The study population included 120 primary care physicians with a mean age of 41.2 ± 8.5, 88 of them women (73.3%). Physicians preferred to provide their cell phone number rather than their email address (P = 0.0007). They preferred to answer their cell phones only during the daytime and at predetermined times, but would answer email most hours of the day, including weekends and holidays (P = 0.001). More physicians (79.7%) would have preferred allotted time for email communication than allotted time for cell phone communication (50%). However, they felt that email communication was more likely to lead to miscommunication than telephone calls (P = 0.0001). There were no differences between male and female physicians on the provision of cell phone numbers or email addresses to patients. Older physicians were more prepared to provide cell phone numbers that younger ones (P = 0.039).</p> <p>Conclusions</p> <p>The attitude of participating physicians was to provide their cell phone number or email address to some of their patients, but most of them preferred to give out their cell phone number.</p>http://www.biomedcentral.com/1756-0500/4/76
spellingShingle Freud Tamar
Avdalimov Angelika
Peleg Roni
Providing cell phone numbers and email addresses to Patients: the physician's perspective
BMC Research Notes
title Providing cell phone numbers and email addresses to Patients: the physician's perspective
title_full Providing cell phone numbers and email addresses to Patients: the physician's perspective
title_fullStr Providing cell phone numbers and email addresses to Patients: the physician's perspective
title_full_unstemmed Providing cell phone numbers and email addresses to Patients: the physician's perspective
title_short Providing cell phone numbers and email addresses to Patients: the physician's perspective
title_sort providing cell phone numbers and email addresses to patients the physician s perspective
url http://www.biomedcentral.com/1756-0500/4/76
work_keys_str_mv AT freudtamar providingcellphonenumbersandemailaddressestopatientsthephysiciansperspective
AT avdalimovangelika providingcellphonenumbersandemailaddressestopatientsthephysiciansperspective
AT pelegroni providingcellphonenumbersandemailaddressestopatientsthephysiciansperspective