DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models

DeLone–Mclean model is an established and well-known information system (IS) model for assessing IS success. Based on some meta-analysis studies of DeLone–Mclean model, it is revealed that some relationships in the construct are not significant. As such, the construct validity is questionable and mi...

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Main Authors: Siti Mardiana, Jann H. Tjakraatmadja, Atik Aprianingsih
Format: Article
Language:English
Published: EconJournals 2015-07-01
Series:International Journal of Economics and Financial Issues
Online Access:https://econjournals.com/index.php/ijefi/article/view/1362
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author Siti Mardiana
Jann H. Tjakraatmadja
Atik Aprianingsih
author_facet Siti Mardiana
Jann H. Tjakraatmadja
Atik Aprianingsih
author_sort Siti Mardiana
collection DOAJ
description DeLone–Mclean model is an established and well-known information system (IS) model for assessing IS success. Based on some meta-analysis studies of DeLone–Mclean model, it is revealed that some relationships in the construct are not significant. As such, the construct validity is questionable and might lower the predicting power. A thorough literature review had been done to break down the underlying theoretical concept of DeLone–McLean model. Based on the literature review, several solutions are proposed including the separation between intention to use and use and the integration of technology acceptance models (TAMs) and unified theory of acceptance and use of technology (UTAUT). The integration of TAM and UTAUT into DeLone–McLean model is needed to provide proper antecedents for intention to use since TAMs has a stronger and sound theoretical background for predicting behavioral intention (BI). Further exploration into TAM and UTAUT literature has revealed that only perceived usefulness (PU), performance expectancy (PE), effort expectancy (EE), and social influence (SI) that significantly predict BI (intention to use). Based on these findings, PU, PE, EF and SI are integrated into DeLone–McLean model as the additional antecedents for intention to use. Keywords: Information System Success; Delone–Mclean IS Model; Technology Acceptance Models; Unified Theory of Acceptance and Use of Technology JEL Classifications: M00
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spelling doaj.art-3e9e585b3fc04d9c882722ef839fd5e32023-02-15T16:09:38ZengEconJournalsInternational Journal of Economics and Financial Issues2146-41382015-07-0151SDeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance ModelsSiti MardianaJann H. TjakraatmadjaAtik AprianingsihDeLone–Mclean model is an established and well-known information system (IS) model for assessing IS success. Based on some meta-analysis studies of DeLone–Mclean model, it is revealed that some relationships in the construct are not significant. As such, the construct validity is questionable and might lower the predicting power. A thorough literature review had been done to break down the underlying theoretical concept of DeLone–McLean model. Based on the literature review, several solutions are proposed including the separation between intention to use and use and the integration of technology acceptance models (TAMs) and unified theory of acceptance and use of technology (UTAUT). The integration of TAM and UTAUT into DeLone–McLean model is needed to provide proper antecedents for intention to use since TAMs has a stronger and sound theoretical background for predicting behavioral intention (BI). Further exploration into TAM and UTAUT literature has revealed that only perceived usefulness (PU), performance expectancy (PE), effort expectancy (EE), and social influence (SI) that significantly predict BI (intention to use). Based on these findings, PU, PE, EF and SI are integrated into DeLone–McLean model as the additional antecedents for intention to use. Keywords: Information System Success; Delone–Mclean IS Model; Technology Acceptance Models; Unified Theory of Acceptance and Use of Technology JEL Classifications: M00 https://econjournals.com/index.php/ijefi/article/view/1362
spellingShingle Siti Mardiana
Jann H. Tjakraatmadja
Atik Aprianingsih
DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
International Journal of Economics and Financial Issues
title DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
title_full DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
title_fullStr DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
title_full_unstemmed DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
title_short DeLone–McLean Information System Success Model Revisited: The Separation of Intention to Use-Use and the Integration of Technology Acceptance Models
title_sort delone mclean information system success model revisited the separation of intention to use use and the integration of technology acceptance models
url https://econjournals.com/index.php/ijefi/article/view/1362
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AT atikaprianingsih delonemcleaninformationsystemsuccessmodelrevisitedtheseparationofintentiontouseuseandtheintegrationoftechnologyacceptancemodels