THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY
The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strat...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidad Nacional de Misiones
2014-07-01
|
| Series: | Visión de Futuro |
| Online Access: | http://revistacientifica.fce.unam.edu.ar/index.php?option=com_content&view=article&id=379:the-construccion-of-a-scorecard-of-information-technology-in-a-company&catid=158:art-ingles&Itemid=82 |
| _version_ | 1818364199282147328 |
|---|---|
| author | Pérez Lorences, Patricia García Ávila, Lourdes |
| author_facet | Pérez Lorences, Patricia García Ávila, Lourdes |
| author_sort | Pérez Lorences, Patricia |
| collection | DOAJ |
| description | The balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company. |
| first_indexed | 2024-12-13T22:00:34Z |
| format | Article |
| id | doaj.art-3ecac90c829a4af29c73fb392fa14687 |
| institution | Directory Open Access Journal |
| issn | 1669-7634 1668-8708 |
| language | English |
| last_indexed | 2024-12-13T22:00:34Z |
| publishDate | 2014-07-01 |
| publisher | Universidad Nacional de Misiones |
| record_format | Article |
| series | Visión de Futuro |
| spelling | doaj.art-3ecac90c829a4af29c73fb392fa146872022-12-21T23:30:00ZengUniversidad Nacional de MisionesVisión de Futuro1669-76341668-87082014-07-01182THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANYPérez Lorences, Patricia 0García Ávila, Lourdes1Facultad de Ingeniería Industrial y Turismo Universidad Central Marta Abreu de las Villas Santa Clara, Villa Clara, CubaFacultad de Ingeniería Industrial y Turismo Universidad Central Marta Abreu de las Villas Santa Clara, Villa Clara, CubaThe balanced scorecard is a popular enterprise level tool widely used to evaluate the performance of an organization, and has even become a management system to implement business strategies. Its application to the field of information technology (IT) has also spread widely as an instrument of strategic alignment and performance evaluation. However, companies often know how to design and effectively implement this valuable tool. This paper proposes a method to guide the construction of a balanced scorecard of IT in an organization that is in line with the business strategy, achieving necessary strategic alignment. The feasibility of application of the procedure was proven through the case study in a software company.http://revistacientifica.fce.unam.edu.ar/index.php?option=com_content&view=article&id=379:the-construccion-of-a-scorecard-of-information-technology-in-a-company&catid=158:art-ingles&Itemid=82 |
| spellingShingle | Pérez Lorences, Patricia García Ávila, Lourdes THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY Visión de Futuro |
| title | THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY |
| title_full | THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY |
| title_fullStr | THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY |
| title_full_unstemmed | THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY |
| title_short | THE CONSTRUCTION OF A SCORECARD OF INFORMATION TECHNOLOGY IN A COMPANY |
| title_sort | construction of a scorecard of information technology in a company |
| url | http://revistacientifica.fce.unam.edu.ar/index.php?option=com_content&view=article&id=379:the-construccion-of-a-scorecard-of-information-technology-in-a-company&catid=158:art-ingles&Itemid=82 |
| work_keys_str_mv | AT perezlorencespatricia theconstructionofascorecardofinformationtechnologyinacompany AT garciaavilalourdes theconstructionofascorecardofinformationtechnologyinacompany AT perezlorencespatricia constructionofascorecardofinformationtechnologyinacompany AT garciaavilalourdes constructionofascorecardofinformationtechnologyinacompany |