Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia

This research aims to show the effect of trust, perceived quality, brand awareness, and brand loyalty on the brand equity of mobile banking users of Bank Syariah Indonesia in the Special Region of Yogyakarta. This research is a quantitative research using secondary data and primary data. The researc...

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Main Authors: Anindita Imam Basri, Ika Desti Yuliana
Format: Article
Language:English
Published: PPPM Sekolah Tinggi Ilmu Ekonomi (STIE) Syariah Bengkalis 2022-04-01
Series:Jurnal Perbankan Syariah
Subjects:
Online Access:https://ejournal.stiesyariahbengkalis.ac.id/index.php/jps/article/view/506
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author Anindita Imam Basri
Ika Desti Yuliana
author_facet Anindita Imam Basri
Ika Desti Yuliana
author_sort Anindita Imam Basri
collection DOAJ
description This research aims to show the effect of trust, perceived quality, brand awareness, and brand loyalty on the brand equity of mobile banking users of Bank Syariah Indonesia in the Special Region of Yogyakarta. This research is a quantitative research using secondary data and primary data. The research sampling technique used purposive sampling. The questionnaire was distributed using google form with a sample size of 105 respondents. Data analysis used multiple linear regressions. The results showed that partially trust, brand awareness, and brand loyalty positively and significantly affect brand equity. Perceived quality has no significant effect on brand equity. Simultaneously has a significant effect. Trust, brand awareness, and brand loyalty can be used as factors influencing brand equity and can be used by Bank Syariah Indonesia in increasing the brand equity of mobile banking.
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last_indexed 2024-04-11T17:41:02Z
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spelling doaj.art-3ef46e394bc2429993e5525f89094a062022-12-22T04:11:30ZengPPPM Sekolah Tinggi Ilmu Ekonomi (STIE) Syariah BengkalisJurnal Perbankan Syariah2721-62412721-70942022-04-0131435610.46367/jps.v3i1.506506Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah IndonesiaAnindita Imam Basri0Ika Desti Yuliana1Universitas PGRI Yogyakarta, IndonesiaUniversitas PGRI Yogyakarta, IndonesiaThis research aims to show the effect of trust, perceived quality, brand awareness, and brand loyalty on the brand equity of mobile banking users of Bank Syariah Indonesia in the Special Region of Yogyakarta. This research is a quantitative research using secondary data and primary data. The research sampling technique used purposive sampling. The questionnaire was distributed using google form with a sample size of 105 respondents. Data analysis used multiple linear regressions. The results showed that partially trust, brand awareness, and brand loyalty positively and significantly affect brand equity. Perceived quality has no significant effect on brand equity. Simultaneously has a significant effect. Trust, brand awareness, and brand loyalty can be used as factors influencing brand equity and can be used by Bank Syariah Indonesia in increasing the brand equity of mobile banking.https://ejournal.stiesyariahbengkalis.ac.id/index.php/jps/article/view/506trustperceived qualitybrand awareneesbrand loyaltybrand equity
spellingShingle Anindita Imam Basri
Ika Desti Yuliana
Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
Jurnal Perbankan Syariah
trust
perceived quality
brand awarenees
brand loyalty
brand equity
title Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
title_full Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
title_fullStr Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
title_full_unstemmed Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
title_short Faktor-Faktor Yang Mempengaruhi Ekuitas Merek Pada Pengguna Mobile Banking Bank Syariah Indonesia
title_sort faktor faktor yang mempengaruhi ekuitas merek pada pengguna mobile banking bank syariah indonesia
topic trust
perceived quality
brand awarenees
brand loyalty
brand equity
url https://ejournal.stiesyariahbengkalis.ac.id/index.php/jps/article/view/506
work_keys_str_mv AT aninditaimambasri faktorfaktoryangmempengaruhiekuitasmerekpadapenggunamobilebankingbanksyariahindonesia
AT ikadestiyuliana faktorfaktoryangmempengaruhiekuitasmerekpadapenggunamobilebankingbanksyariahindonesia