Quality, Knowledge, and Innovation: A Systematic Literature Search and Bibliometric Analysis
Innovation is closely associated with quality and Knowledge Management (KM). However, there still needs to be more consensus on the nature of the relationship. Therefore, it is an opportunity to contribute further to the literature on innovation management studies. The research mapped research devel...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Bina Nusantara University
2023-06-01
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| Series: | Binus Business Review |
| Subjects: | |
| Online Access: | https://journal.binus.ac.id/index.php/BBR/article/view/9108 |
| Summary: | Innovation is closely associated with quality and Knowledge Management (KM). However, there still needs to
be more consensus on the nature of the relationship. Therefore, it is an opportunity to contribute further to the
literature on innovation management studies. The research mapped research developments in quality subjects,
knowledge, and innovation subjects from Scopus Database in an integrative and comprehensive manner using
Microsoft Excel, Mendeley, and VOSviewer to conduct a bibliometric analysis. With PRISMA Flow Diagram in
carrying out a systematic search, the research managed to capture 140 research articles on related topics published
between 2002 and 2022. Through a systematic search and bibliometric analysis, the research identified, described,
and characterized the origins, evolution, and intellectual structures of scientific knowledge associated with quality,
knowledge, and innovation in management. For the results, the research underlines a lack of systematic efforts to
develop a sound theoretical framework of the subject matters. The literature still lacks evidence concerning reference
models and critical factors which can contribute to effective and efficient integration of quality, knowledge, and
innovation, especially in the management field. At the end of the research, a framework is proposed to broaden
the perspective of quality management practices that are not limited to Total Quality Management (TQM). The
research result drives future studies to determine reciprocal relationships between TQM and KM and how this
affinity can impact innovation. |
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| ISSN: | 2087-1228 2476-9053 |