Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction

Purpose: The purpose of this study is to scrutinize the relationship between non-academic staff and student support services by developing a conceptual model of the mediation impact of affective commitment and job satisfaction on the relationship between high commitment HRM practices and non-academ...

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Main Authors: Muhammad Ahtisham ul haq, Kashif Mehmood, Zia-ur-Rehman Rao, Asad Abbas
Format: Article
Language:English
Published: CSRC Publishing 2022-06-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2312
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author Muhammad Ahtisham ul haq
Kashif Mehmood
Zia-ur-Rehman Rao
Asad Abbas
author_facet Muhammad Ahtisham ul haq
Kashif Mehmood
Zia-ur-Rehman Rao
Asad Abbas
author_sort Muhammad Ahtisham ul haq
collection DOAJ
description Purpose: The purpose of this study is to scrutinize the relationship between non-academic staff and student support services by developing a conceptual model of the mediation impact of affective commitment and job satisfaction on the relationship between high commitment HRM practices and non-academic staff performance. Design/Methodology/Approach:      For this study, primary data has been collected from survey methods of 250 respondents from non-academic staff and students of HEIs in public and private sectors. In order to examine the mediating mechanism of variables, 8 hypotheses were constructed based on the conceptual model and literature study and tested using the SPSS 25 and Smart PLS using the bootstrapping approach. Findings: The study's findings demonstrate that high-commitment HRM practices have a statistically significant influence on non-academic staff perceptions of behavioral outcomes such as affective commitment and satisfaction. Likewise, the extracted results show a statistically positive association between non-academic performance and student support services. Implication/Originality/Value: HEIs carry out HCHRPs, they will be able to replicate the level of organizational commitment and job satisfaction of their administrative staff which lead to student support services.
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spelling doaj.art-3fc08c26882d42d281d786a095c8a7b02022-12-22T03:40:52ZengCSRC PublishingJournal of Business and Social Review in Emerging Economies2519-089X2519-03262022-06-018210.26710/jbsee.v8i2.2312Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job SatisfactionMuhammad Ahtisham ul haq0Kashif Mehmood1Zia-ur-Rehman Rao2Asad Abbas3Superior University, Lahore, PakistanSuperior University, Lahore, PakistanUniversity of the Punjab, Lahore, PakistanSuperior University, Lahore, Pakistan Purpose: The purpose of this study is to scrutinize the relationship between non-academic staff and student support services by developing a conceptual model of the mediation impact of affective commitment and job satisfaction on the relationship between high commitment HRM practices and non-academic staff performance. Design/Methodology/Approach:      For this study, primary data has been collected from survey methods of 250 respondents from non-academic staff and students of HEIs in public and private sectors. In order to examine the mediating mechanism of variables, 8 hypotheses were constructed based on the conceptual model and literature study and tested using the SPSS 25 and Smart PLS using the bootstrapping approach. Findings: The study's findings demonstrate that high-commitment HRM practices have a statistically significant influence on non-academic staff perceptions of behavioral outcomes such as affective commitment and satisfaction. Likewise, the extracted results show a statistically positive association between non-academic performance and student support services. Implication/Originality/Value: HEIs carry out HCHRPs, they will be able to replicate the level of organizational commitment and job satisfaction of their administrative staff which lead to student support services. https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2312High-commitment HRM practicesAffective CommitmentJob SatisfactionStudent Support ServicesSocial Exchange Theory
spellingShingle Muhammad Ahtisham ul haq
Kashif Mehmood
Zia-ur-Rehman Rao
Asad Abbas
Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
Journal of Business and Social Review in Emerging Economies
High-commitment HRM practices
Affective Commitment
Job Satisfaction
Student Support Services
Social Exchange Theory
title Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
title_full Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
title_fullStr Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
title_full_unstemmed Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
title_short Impact of High Commitment HRM Practices on the Non-Academic Staff Performance: Mediating Role of Affective Commitment and Job Satisfaction
title_sort impact of high commitment hrm practices on the non academic staff performance mediating role of affective commitment and job satisfaction
topic High-commitment HRM practices
Affective Commitment
Job Satisfaction
Student Support Services
Social Exchange Theory
url https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2312
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AT ziaurrehmanrao impactofhighcommitmenthrmpracticesonthenonacademicstaffperformancemediatingroleofaffectivecommitmentandjobsatisfaction
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