Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study

BackgroundThe COVID-19 pandemic accelerated the use of telehealth in cancer care and highlighted the potential of telehealth as a means of delivering the much-needed rehabilitation services for patients living with the side effects of cancer and its treatments. Ob...

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Main Authors: Linda O'Neill, Louise Brennan, Grainne Sheill, Deirdre Connolly, Emer Guinan, Juliette Hussey
Format: Article
Language:English
Published: JMIR Publications 2023-11-01
Series:JMIR Cancer
Online Access:https://cancer.jmir.org/2023/1/e46077
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author Linda O'Neill
Louise Brennan
Grainne Sheill
Deirdre Connolly
Emer Guinan
Juliette Hussey
author_facet Linda O'Neill
Louise Brennan
Grainne Sheill
Deirdre Connolly
Emer Guinan
Juliette Hussey
author_sort Linda O'Neill
collection DOAJ
description BackgroundThe COVID-19 pandemic accelerated the use of telehealth in cancer care and highlighted the potential of telehealth as a means of delivering the much-needed rehabilitation services for patients living with the side effects of cancer and its treatments. ObjectiveThis mixed methods study aims to explore patients’ experiences of telehealth and their preferences regarding the use of telehealth for cancer rehabilitation to inform service development. MethodsThe study was completed in 2 phases from October 2020 to November 2021. In phase 1, an anonymous survey (web- and paper-based) exploring the need, benefits, barriers, facilitators, and preferences for telehealth cancer rehabilitation was distributed to survivors of cancer in Ireland. In phase 2, survivors of cancer were invited to participate in semistructured interviews exploring their experiences of telehealth and its role in cancer rehabilitation. Interviews were conducted via telephone or video call following an interview guide informed by the results of the survey and transcribed verbatim, and reflexive thematic analysis was performed using a qualitative descriptive approach. ResultsA total of 48 valid responses were received. The respondents were at a median of 26 (range 3-256) months after diagnosis, and 23 (48%) of the 48 participants had completed treatment. Of the 48 respondents, 31 (65%) reported using telehealth since the start of the pandemic, 15 (31%) reported having experience with web-based cancer rehabilitation, and 43 (90%) reported a willingness for web-based cancer rehabilitation. A total of 26 (54%) of the 48 respondents reported that their views on telehealth had changed positively since the start of the pandemic. Semistructured interviews were held with 18 survivors of cancer. The mean age of the participants was 58.9 (SD 8.24) years, 56% (10/18) of the participants were female, and 44% (8/18) of the participants were male. Reflexive thematic analysis identified 5 key themes: telehealth improves accessibility to cancer rehabilitation for some but is a barrier for others, lived experiences of the benefits of telehealth in survivorship, the value of in-person health care, telehealth in cancer care and COVID-19 (from novelty to normality), and the future of telehealth in cancer rehabilitation. ConclusionsTelehealth is broadly welcomed as a mode of cancer rehabilitation for patients living with and beyond cancer in Ireland. However, issues regarding accessibility and the importance of in-person care must be acknowledged. Factors of convenience, time savings, and cost savings indicate that telehealth interventions are a desirable patient-centered method of delivering care when performed in suitable clinical contexts and with appropriate populations.
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spelling doaj.art-401ccd04f7344661a6b1a29d407e3ba22023-11-09T14:30:36ZengJMIR PublicationsJMIR Cancer2369-19992023-11-019e4607710.2196/46077Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods StudyLinda O'Neillhttps://orcid.org/0000-0002-0109-9650Louise Brennanhttps://orcid.org/0000-0002-9618-0450Grainne Sheillhttps://orcid.org/0000-0003-2955-4464Deirdre Connollyhttps://orcid.org/0000-0001-8539-8123Emer Guinanhttps://orcid.org/0000-0001-9715-146XJuliette Husseyhttps://orcid.org/0000-0002-8846-0639 BackgroundThe COVID-19 pandemic accelerated the use of telehealth in cancer care and highlighted the potential of telehealth as a means of delivering the much-needed rehabilitation services for patients living with the side effects of cancer and its treatments. ObjectiveThis mixed methods study aims to explore patients’ experiences of telehealth and their preferences regarding the use of telehealth for cancer rehabilitation to inform service development. MethodsThe study was completed in 2 phases from October 2020 to November 2021. In phase 1, an anonymous survey (web- and paper-based) exploring the need, benefits, barriers, facilitators, and preferences for telehealth cancer rehabilitation was distributed to survivors of cancer in Ireland. In phase 2, survivors of cancer were invited to participate in semistructured interviews exploring their experiences of telehealth and its role in cancer rehabilitation. Interviews were conducted via telephone or video call following an interview guide informed by the results of the survey and transcribed verbatim, and reflexive thematic analysis was performed using a qualitative descriptive approach. ResultsA total of 48 valid responses were received. The respondents were at a median of 26 (range 3-256) months after diagnosis, and 23 (48%) of the 48 participants had completed treatment. Of the 48 respondents, 31 (65%) reported using telehealth since the start of the pandemic, 15 (31%) reported having experience with web-based cancer rehabilitation, and 43 (90%) reported a willingness for web-based cancer rehabilitation. A total of 26 (54%) of the 48 respondents reported that their views on telehealth had changed positively since the start of the pandemic. Semistructured interviews were held with 18 survivors of cancer. The mean age of the participants was 58.9 (SD 8.24) years, 56% (10/18) of the participants were female, and 44% (8/18) of the participants were male. Reflexive thematic analysis identified 5 key themes: telehealth improves accessibility to cancer rehabilitation for some but is a barrier for others, lived experiences of the benefits of telehealth in survivorship, the value of in-person health care, telehealth in cancer care and COVID-19 (from novelty to normality), and the future of telehealth in cancer rehabilitation. ConclusionsTelehealth is broadly welcomed as a mode of cancer rehabilitation for patients living with and beyond cancer in Ireland. However, issues regarding accessibility and the importance of in-person care must be acknowledged. Factors of convenience, time savings, and cost savings indicate that telehealth interventions are a desirable patient-centered method of delivering care when performed in suitable clinical contexts and with appropriate populations.https://cancer.jmir.org/2023/1/e46077
spellingShingle Linda O'Neill
Louise Brennan
Grainne Sheill
Deirdre Connolly
Emer Guinan
Juliette Hussey
Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
JMIR Cancer
title Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
title_full Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
title_fullStr Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
title_full_unstemmed Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
title_short Moving Forward With Telehealth in Cancer Rehabilitation: Patient Perspectives From a Mixed Methods Study
title_sort moving forward with telehealth in cancer rehabilitation patient perspectives from a mixed methods study
url https://cancer.jmir.org/2023/1/e46077
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