Post-Implementation ERP Software Development: Upgrade or Reimplementation

The paper deals with problems in the post-implementation phase of management Enterprise Resource Planning (ERP) systems. Proper management of the system maintenance stage is a basis for efficient system development in terms of business needs. Based on the research and analysis of collected materials...

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Main Authors: Adam Domagała, Katarzyna Grobler-Dębska, Jarosław Wąs, Edyta Kucharska
Format: Article
Language:English
Published: MDPI AG 2021-05-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/11/11/4937
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author Adam Domagała
Katarzyna Grobler-Dębska
Jarosław Wąs
Edyta Kucharska
author_facet Adam Domagała
Katarzyna Grobler-Dębska
Jarosław Wąs
Edyta Kucharska
author_sort Adam Domagała
collection DOAJ
description The paper deals with problems in the post-implementation phase of management Enterprise Resource Planning (ERP) systems. Proper management of the system maintenance stage is a basis for efficient system development in terms of business needs. Based on the research and analysis of collected materials, it turns out that making a decision to upgrade the system is equally crucial. We present revealed mechanisms determining the post-implementation approach to upgrade or reimplement the ERP system. The main aim is to determine the methodology and difference understanding to achieve success in the post-implementation stage. The paper shows that the systemic approach to the maintenance stage of the ERP system affects its further decisions: upgrade or reimplement. It has a direct impact on future maintenance costs and the scope of new business demands. This research is an outcome of industry–academia collaboration and based on several developed implementation systems, achieved upgrade and reimplementation projects. Based on case study analysis, we show that reimplementation means an evolution of the current ERP processes rather than another attempt to “reimplement” an unsuccessful system implementation. On the other hand, upgrades are not only a tool or system actualization but the easiest way to bolster company sustainability and to have the information system up to date. The issues discussed in the article will be used to develop changes in the implementation methodology of ERP systems.
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spelling doaj.art-4090a9efdfa04e0db771fb15db0ecc142023-11-21T21:38:29ZengMDPI AGApplied Sciences2076-34172021-05-011111493710.3390/app11114937Post-Implementation ERP Software Development: Upgrade or ReimplementationAdam Domagała0Katarzyna Grobler-Dębska1Jarosław Wąs2Edyta Kucharska3Faculty of Electrical Engineering, Automatics, Computer Science and Biomedical Engineering, AGH University of Science and Technology, 30-059 Krakow, PolandFaculty of Electrical Engineering, Automatics, Computer Science and Biomedical Engineering, AGH University of Science and Technology, 30-059 Krakow, PolandFaculty of Electrical Engineering, Automatics, Computer Science and Biomedical Engineering, AGH University of Science and Technology, 30-059 Krakow, PolandFaculty of Electrical Engineering, Automatics, Computer Science and Biomedical Engineering, AGH University of Science and Technology, 30-059 Krakow, PolandThe paper deals with problems in the post-implementation phase of management Enterprise Resource Planning (ERP) systems. Proper management of the system maintenance stage is a basis for efficient system development in terms of business needs. Based on the research and analysis of collected materials, it turns out that making a decision to upgrade the system is equally crucial. We present revealed mechanisms determining the post-implementation approach to upgrade or reimplement the ERP system. The main aim is to determine the methodology and difference understanding to achieve success in the post-implementation stage. The paper shows that the systemic approach to the maintenance stage of the ERP system affects its further decisions: upgrade or reimplement. It has a direct impact on future maintenance costs and the scope of new business demands. This research is an outcome of industry–academia collaboration and based on several developed implementation systems, achieved upgrade and reimplementation projects. Based on case study analysis, we show that reimplementation means an evolution of the current ERP processes rather than another attempt to “reimplement” an unsuccessful system implementation. On the other hand, upgrades are not only a tool or system actualization but the easiest way to bolster company sustainability and to have the information system up to date. The issues discussed in the article will be used to develop changes in the implementation methodology of ERP systems.https://www.mdpi.com/2076-3417/11/11/4937Enterprise Resource Planning (ERP)software upgradesoftware reimplementationpost-implementation methodologymanagement and empirical research methods
spellingShingle Adam Domagała
Katarzyna Grobler-Dębska
Jarosław Wąs
Edyta Kucharska
Post-Implementation ERP Software Development: Upgrade or Reimplementation
Applied Sciences
Enterprise Resource Planning (ERP)
software upgrade
software reimplementation
post-implementation methodology
management and empirical research methods
title Post-Implementation ERP Software Development: Upgrade or Reimplementation
title_full Post-Implementation ERP Software Development: Upgrade or Reimplementation
title_fullStr Post-Implementation ERP Software Development: Upgrade or Reimplementation
title_full_unstemmed Post-Implementation ERP Software Development: Upgrade or Reimplementation
title_short Post-Implementation ERP Software Development: Upgrade or Reimplementation
title_sort post implementation erp software development upgrade or reimplementation
topic Enterprise Resource Planning (ERP)
software upgrade
software reimplementation
post-implementation methodology
management and empirical research methods
url https://www.mdpi.com/2076-3417/11/11/4937
work_keys_str_mv AT adamdomagała postimplementationerpsoftwaredevelopmentupgradeorreimplementation
AT katarzynagroblerdebska postimplementationerpsoftwaredevelopmentupgradeorreimplementation
AT jarosławwas postimplementationerpsoftwaredevelopmentupgradeorreimplementation
AT edytakucharska postimplementationerpsoftwaredevelopmentupgradeorreimplementation