Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service
ObjectivesThe main goal of the current study was to investigate pharmacists' perception of home delivery of medications service in Jordan and their willingness to use the service.MethodThis cross-sectional observational study was conducted between March and April 2022. The study targeted commun...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-08-01
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| Series: | Frontiers in Public Health |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpubh.2022.966145/full |
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| author | Rana Abu-Farha Karem H. Alzoubi Karem H. Alzoubi Rama Alkhawaldeh Rania Itani Samar Karout Tareq Mukattash Eman Alefishat Eman Alefishat Eman Alefishat |
| author_facet | Rana Abu-Farha Karem H. Alzoubi Karem H. Alzoubi Rama Alkhawaldeh Rania Itani Samar Karout Tareq Mukattash Eman Alefishat Eman Alefishat Eman Alefishat |
| author_sort | Rana Abu-Farha |
| collection | DOAJ |
| description | ObjectivesThe main goal of the current study was to investigate pharmacists' perception of home delivery of medications service in Jordan and their willingness to use the service.MethodThis cross-sectional observational study was conducted between March and April 2022. The study targeted community pharmacists working at different community pharmacies across Jordan. The study questionnaire was distributed through Facebook to target Jordanian community pharmacists' groups.ResultsThree hundred and twenty-four community pharmacists participated in the study, 75% (n = 244) of pharmacists reported being willing to use the home delivery and 274 (84.6%) thought it increases the efficiency of their community pharmacies' services. Only 129 (39.8%) pharmacists agreed or strongly agreed that unlike in-store service, home delivery of medications is suitable only for OTC but not for prescriptions medications Nearly half the number of participating pharmacists (n = 153, 47.2%) believe that the service is suitable for refill prescriptions but not for new prescriptions. Pharmacists believe that the foremost pros of the service were to continue life-saving medical treatment (n = 249, 76.9%), serve sick, elderly, and disabled patients (n = 241, 74.4%), and decrease congestion at health facilities (n = 228, 70.4%). On the other hand, the cons of this service, as perceived by pharmacists included failing to build a professional relationship with patients (n = 203, 62.7%), and the contribution to communication errors (n = 147, 45.4%). Logistic regression showed that pharmacists who serve 50 patients or more per day were more willing to use the service than those serving less than 50 patients per day (OR = 2.058, P = 0.032).ConclusionThe majority of participating pharmacists in this study were willing to use the service at their community pharmacies, especially those serving a large number of patients per day which may indicate the potential of this service in relieving the pressure on community pharmacies and allowing them to serve more patients efficiently. |
| first_indexed | 2024-12-10T18:27:26Z |
| format | Article |
| id | doaj.art-40a8ee84a611426ebe802a5cc8ffae0c |
| institution | Directory Open Access Journal |
| issn | 2296-2565 |
| language | English |
| last_indexed | 2024-12-10T18:27:26Z |
| publishDate | 2022-08-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Public Health |
| spelling | doaj.art-40a8ee84a611426ebe802a5cc8ffae0c2022-12-22T01:38:02ZengFrontiers Media S.A.Frontiers in Public Health2296-25652022-08-011010.3389/fpubh.2022.966145966145Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the serviceRana Abu-Farha0Karem H. Alzoubi1Karem H. Alzoubi2Rama Alkhawaldeh3Rania Itani4Samar Karout5Tareq Mukattash6Eman Alefishat7Eman Alefishat8Eman Alefishat9Department of Clinical Pharmacy and Therapeutics, Faculty of Pharmacy, Applied Science Private University, Amman, JordanDepartment of Pharmacy Practice and Pharmacotherapeutics, University of Sharjah, Sharjah, United Arab EmiratesDepartment of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology, Irbid, JordanDepartment of Clinical Pharmacy and Therapeutics, Faculty of Pharmacy, Applied Science Private University, Amman, JordanPharmacy Practice Department, Faculty of Pharmacy, Beirut Arab University, Beirut, LebanonPharmacy Practice Department, Faculty of Pharmacy, Beirut Arab University, Beirut, LebanonDepartment of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology, Irbid, JordanDepartment of Pharmacology, College of Medicine and Health Science, Khalifa University of Science and Technology, Abu Dhabi, United Arab EmiratesCenter for Biotechnology, Khalifa University of Science and Technology, Abu Dhabi, United Arab EmiratesDepartment Biopharmaceutics and Clinical Pharmacy, Faculty of Pharmacy, The University of Jordan, Amman, JordanObjectivesThe main goal of the current study was to investigate pharmacists' perception of home delivery of medications service in Jordan and their willingness to use the service.MethodThis cross-sectional observational study was conducted between March and April 2022. The study targeted community pharmacists working at different community pharmacies across Jordan. The study questionnaire was distributed through Facebook to target Jordanian community pharmacists' groups.ResultsThree hundred and twenty-four community pharmacists participated in the study, 75% (n = 244) of pharmacists reported being willing to use the home delivery and 274 (84.6%) thought it increases the efficiency of their community pharmacies' services. Only 129 (39.8%) pharmacists agreed or strongly agreed that unlike in-store service, home delivery of medications is suitable only for OTC but not for prescriptions medications Nearly half the number of participating pharmacists (n = 153, 47.2%) believe that the service is suitable for refill prescriptions but not for new prescriptions. Pharmacists believe that the foremost pros of the service were to continue life-saving medical treatment (n = 249, 76.9%), serve sick, elderly, and disabled patients (n = 241, 74.4%), and decrease congestion at health facilities (n = 228, 70.4%). On the other hand, the cons of this service, as perceived by pharmacists included failing to build a professional relationship with patients (n = 203, 62.7%), and the contribution to communication errors (n = 147, 45.4%). Logistic regression showed that pharmacists who serve 50 patients or more per day were more willing to use the service than those serving less than 50 patients per day (OR = 2.058, P = 0.032).ConclusionThe majority of participating pharmacists in this study were willing to use the service at their community pharmacies, especially those serving a large number of patients per day which may indicate the potential of this service in relieving the pressure on community pharmacies and allowing them to serve more patients efficiently.https://www.frontiersin.org/articles/10.3389/fpubh.2022.966145/fullhome delivery of medicationperceptionwillingnesscommunity pharmacistJordan |
| spellingShingle | Rana Abu-Farha Karem H. Alzoubi Karem H. Alzoubi Rama Alkhawaldeh Rania Itani Samar Karout Tareq Mukattash Eman Alefishat Eman Alefishat Eman Alefishat Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service Frontiers in Public Health home delivery of medication perception willingness community pharmacist Jordan |
| title | Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service |
| title_full | Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service |
| title_fullStr | Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service |
| title_full_unstemmed | Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service |
| title_short | Home delivery of medications: Community pharmacists' perspectives on the pros and cons of the service |
| title_sort | home delivery of medications community pharmacists perspectives on the pros and cons of the service |
| topic | home delivery of medication perception willingness community pharmacist Jordan |
| url | https://www.frontiersin.org/articles/10.3389/fpubh.2022.966145/full |
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