Patients’ Experiences about Their Physician Professional Encounters during Hospitalization

Background: One of the most important aspects of health services is physicians’ professional behaviors that will affect treatment process. Obtaining information of behavioral dimensions is essential for educational and managerial planning in clinical setting. This study aimed to identify the differe...

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Main Authors: Nasrin Firouzabadi, Nikoo Yamani, Tahereh Changiz
Format: Article
Language:fas
Published: Isfahan University of Medical Sciences 2013-03-01
Series:مجله دانشکده پزشکی اصفهان
Online Access:http://jims.mui.ac.ir/index.php/jims/article/view/2147
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author Nasrin Firouzabadi
Nikoo Yamani
Tahereh Changiz
author_facet Nasrin Firouzabadi
Nikoo Yamani
Tahereh Changiz
author_sort Nasrin Firouzabadi
collection DOAJ
description Background: One of the most important aspects of health services is physicians’ professional behaviors that will affect treatment process. Obtaining information of behavioral dimensions is essential for educational and managerial planning in clinical setting. This study aimed to identify the different aspects of professional treating physicians’ encounters via extracting and reviewing patients’ opinions and deep experiences. Methods: In this qualitative study, the hospitalized patients in internal and surgical wards of two educational hospitals in Isfahan, Iran, in 2011 were enrolled. Sampling was done by purposive sampling method to achieve data saturation in this field. After signing an informed consent by the patient, a semi-structured interview was done by the researchers using interview guide. The gathered data were analyzed by content analyzing method and extracting themes. Findings: From the 17 interviews, 333 codes in four themes and 19 sub-themes were extracted. The themes were “physician-patient communication” with 5 sub-themes, “expectations of profession” with 9 sub-themes, “physician’s humane perspective to patient” with 2 sub-themes, and “physician’s excellent characteristics” with 3 sub-themes. Conclusion: Findings of this study demonstrated a series of actual concepts about patients’ positive and negative experiences related to their physicians’ encounters in clinical settings; these findings let us to comprehend the spiritual, psychological, affective, and social needs of patients. In addition, they may be used in educational planning process and health care service evaluation to achieve optimum services for patients. Keywords: Patients’ experiences, Professional encounters, Professionalism
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spelling doaj.art-410140f268994c3bb24a3743a25f2de52023-08-02T07:45:14ZfasIsfahan University of Medical Sciencesمجله دانشکده پزشکی اصفهان1027-75951735-854X2013-03-0130220237623911247Patients’ Experiences about Their Physician Professional Encounters during HospitalizationNasrin Firouzabadi0Nikoo Yamani1Tahereh Changiz2Department of Medical Education, Medical Education Research Center, Isfahan University of Medical Sciences, Isfahan, IranAssistant Professor, Department of Medical Education, Medical Education Research Center, Isfahan University of Medical Sciences, Isfahan, IranAssociate Professor, Department of Medical Education, Medical Education Research Center, Isfahan University of Medical Sciences, Isfahan, IranBackground: One of the most important aspects of health services is physicians’ professional behaviors that will affect treatment process. Obtaining information of behavioral dimensions is essential for educational and managerial planning in clinical setting. This study aimed to identify the different aspects of professional treating physicians’ encounters via extracting and reviewing patients’ opinions and deep experiences. Methods: In this qualitative study, the hospitalized patients in internal and surgical wards of two educational hospitals in Isfahan, Iran, in 2011 were enrolled. Sampling was done by purposive sampling method to achieve data saturation in this field. After signing an informed consent by the patient, a semi-structured interview was done by the researchers using interview guide. The gathered data were analyzed by content analyzing method and extracting themes. Findings: From the 17 interviews, 333 codes in four themes and 19 sub-themes were extracted. The themes were “physician-patient communication” with 5 sub-themes, “expectations of profession” with 9 sub-themes, “physician’s humane perspective to patient” with 2 sub-themes, and “physician’s excellent characteristics” with 3 sub-themes. Conclusion: Findings of this study demonstrated a series of actual concepts about patients’ positive and negative experiences related to their physicians’ encounters in clinical settings; these findings let us to comprehend the spiritual, psychological, affective, and social needs of patients. In addition, they may be used in educational planning process and health care service evaluation to achieve optimum services for patients. Keywords: Patients’ experiences, Professional encounters, Professionalismhttp://jims.mui.ac.ir/index.php/jims/article/view/2147
spellingShingle Nasrin Firouzabadi
Nikoo Yamani
Tahereh Changiz
Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
مجله دانشکده پزشکی اصفهان
title Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
title_full Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
title_fullStr Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
title_full_unstemmed Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
title_short Patients’ Experiences about Their Physician Professional Encounters during Hospitalization
title_sort patients experiences about their physician professional encounters during hospitalization
url http://jims.mui.ac.ir/index.php/jims/article/view/2147
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