Digital Citizenship in a Swedish Marginalised Neighbourhood

We investigate digital citizenship by exploring attitudes and experiences of digital inclusion and eHealth with data from a survey study based on face-to-face interviews in different languages, in a marginalised hard to survey neighbourhood. Through public eHealth services, people can exercise digi...

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Main Authors: Ahmed Kaharevic, Karin Skill
Format: Article
Language:English
Published: Danube-University Krems 2021-08-01
Series:JeDEM - eJournal of eDemocracy & Open Government
Subjects:
Online Access:https://jedem.org/index.php/jedem/article/view/637
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author Ahmed Kaharevic
Karin Skill
author_facet Ahmed Kaharevic
Karin Skill
author_sort Ahmed Kaharevic
collection DOAJ
description We investigate digital citizenship by exploring attitudes and experiences of digital inclusion and eHealth with data from a survey study based on face-to-face interviews in different languages, in a marginalised hard to survey neighbourhood. Through public eHealth services, people can exercise digital citizenship. We explore differences between the marginalised neighborhood and the national level, and among residents in the neighbourhood, with disaggregated data. The results show that the respondents in Skäggetorp report lower usage of the internet, lower access to smartphones, a somewhat lower usage of BankID, higher concern for surveillance, and a higher number of respondents feel excluded from digital society in comparison to the nationwide survey. The results in the disaggregated data show some differences in attitudes to and experience of digital inclusion among residents in Skäggetorp. We conclude that the studies of digital citizenship need to be broadened to address feeling included, social rights, and difference.
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spelling doaj.art-417a6e83f57d4e6ebaa152a94a79bad32022-12-22T03:18:14ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172021-08-01131Digital Citizenship in a Swedish Marginalised NeighbourhoodAhmed Kaharevic0Karin Skill1Linköpings UniversityDepartment of Thematic Studies We investigate digital citizenship by exploring attitudes and experiences of digital inclusion and eHealth with data from a survey study based on face-to-face interviews in different languages, in a marginalised hard to survey neighbourhood. Through public eHealth services, people can exercise digital citizenship. We explore differences between the marginalised neighborhood and the national level, and among residents in the neighbourhood, with disaggregated data. The results show that the respondents in Skäggetorp report lower usage of the internet, lower access to smartphones, a somewhat lower usage of BankID, higher concern for surveillance, and a higher number of respondents feel excluded from digital society in comparison to the nationwide survey. The results in the disaggregated data show some differences in attitudes to and experience of digital inclusion among residents in Skäggetorp. We conclude that the studies of digital citizenship need to be broadened to address feeling included, social rights, and difference. https://jedem.org/index.php/jedem/article/view/637Digital citizenshipmarginalised neighbourhooddigital inclusioneHealthhard to survey
spellingShingle Ahmed Kaharevic
Karin Skill
Digital Citizenship in a Swedish Marginalised Neighbourhood
JeDEM - eJournal of eDemocracy & Open Government
Digital citizenship
marginalised neighbourhood
digital inclusion
eHealth
hard to survey
title Digital Citizenship in a Swedish Marginalised Neighbourhood
title_full Digital Citizenship in a Swedish Marginalised Neighbourhood
title_fullStr Digital Citizenship in a Swedish Marginalised Neighbourhood
title_full_unstemmed Digital Citizenship in a Swedish Marginalised Neighbourhood
title_short Digital Citizenship in a Swedish Marginalised Neighbourhood
title_sort digital citizenship in a swedish marginalised neighbourhood
topic Digital citizenship
marginalised neighbourhood
digital inclusion
eHealth
hard to survey
url https://jedem.org/index.php/jedem/article/view/637
work_keys_str_mv AT ahmedkaharevic digitalcitizenshipinaswedishmarginalisedneighbourhood
AT karinskill digitalcitizenshipinaswedishmarginalisedneighbourhood