Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents

Most studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the lit...

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Main Authors: Tiffany Adelaine Tan, Leahlizbeth Sia, Benedict James Duran
Format: Article
Language:English
Published: Center for Policy, Research and Development Studies 2023-06-01
Series:Recoletos Multidisciplinary Research Journal
Subjects:
Online Access:https://rmrj.usjr.edu.ph/rmrj/index.php/RMRJ/article/view/1229
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author Tiffany Adelaine Tan
Leahlizbeth Sia
Benedict James Duran
author_facet Tiffany Adelaine Tan
Leahlizbeth Sia
Benedict James Duran
author_sort Tiffany Adelaine Tan
collection DOAJ
description Most studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the literature in theory and industry practice. By using the stakeholder and self-efficacy theories, the proposed four clearly defined categories point out whether these antecedents are employee-led, leader-led, organization-led, or HR-led initiatives. Since it would be burdensome for an individual to know all the factors that may influence OCB, categorizing these antecedents will help the individual to identify the behavioral aspects that he or she has control over. Managerial implications are also discussed.
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spelling doaj.art-41a8ed0a05c34f1586cd9d94f654fd532023-07-08T03:28:54ZengCenter for Policy, Research and Development StudiesRecoletos Multidisciplinary Research Journal2423-13982408-37552023-06-01111114https://doi.org/10.32871/rmrj2311.01.04Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior AntecedentsTiffany Adelaine Tan0https://orcid.org/0000-0001-5178-283XLeahlizbeth Sia1https://orcid.org/0000-0002-5135-3856Benedict James Duran2https://orcid.org/0009-0003-4117-4656University of the Philippines Cebu, Cebu City, PhilippinesUniversity of the Philippines Cebu, Cebu City, PhilippinesUniversity of the Philippines Cebu, Cebu City, Philippines; Ateneo de Manila University, Quezon City, PhilippinesMost studies about organizational citizenship behavior (OCB) focus on particular actions that employees, supervisors, or owners of organizations should exhibit. To encourage OCB in service-oriented Filipino organizations, this paper proposes a classification of OCB antecedents collected from the literature in theory and industry practice. By using the stakeholder and self-efficacy theories, the proposed four clearly defined categories point out whether these antecedents are employee-led, leader-led, organization-led, or HR-led initiatives. Since it would be burdensome for an individual to know all the factors that may influence OCB, categorizing these antecedents will help the individual to identify the behavioral aspects that he or she has control over. Managerial implications are also discussed.https://rmrj.usjr.edu.ph/rmrj/index.php/RMRJ/article/view/1229emerging nationocbhospitality industryemployee-led initiativescebu
spellingShingle Tiffany Adelaine Tan
Leahlizbeth Sia
Benedict James Duran
Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
Recoletos Multidisciplinary Research Journal
emerging nation
ocb
hospitality industry
employee-led initiatives
cebu
title Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
title_full Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
title_fullStr Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
title_full_unstemmed Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
title_short Applying Stakeholder and Self-Efficacy Theories to Classify Organizational Citizenship Behavior Antecedents
title_sort applying stakeholder and self efficacy theories to classify organizational citizenship behavior antecedents
topic emerging nation
ocb
hospitality industry
employee-led initiatives
cebu
url https://rmrj.usjr.edu.ph/rmrj/index.php/RMRJ/article/view/1229
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AT leahlizbethsia applyingstakeholderandselfefficacytheoriestoclassifyorganizationalcitizenshipbehaviorantecedents
AT benedictjamesduran applyingstakeholderandselfefficacytheoriestoclassifyorganizationalcitizenshipbehaviorantecedents