Evaluation of job satisfaction among pharmacists working in public health facilities

Background: The decline in healthcare workforce is a global trend that is alarming in low and middle-income countries (LMIC) in LMIC and many countries worldwide, pharmacists plays critical role in healthcare, many of which are not limited to patient care, research and development, health promotion....

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Main Authors: Abba Khalid Abdullahi, Adaobi Uchenna Mosanya, Nura Bello, Muhammad Kabir Musa
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Exploratory Research in Clinical and Social Pharmacy
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667276623001191
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author Abba Khalid Abdullahi
Adaobi Uchenna Mosanya
Nura Bello
Muhammad Kabir Musa
author_facet Abba Khalid Abdullahi
Adaobi Uchenna Mosanya
Nura Bello
Muhammad Kabir Musa
author_sort Abba Khalid Abdullahi
collection DOAJ
description Background: The decline in healthcare workforce is a global trend that is alarming in low and middle-income countries (LMIC) in LMIC and many countries worldwide, pharmacists plays critical role in healthcare, many of which are not limited to patient care, research and development, health promotion. However, growing dissatisfaction among pharmacists working in public health facilities has become increasingly common and can have severe public health consequence. Job dissatisfaction ranks among the most significant factors influencing healthcare employees to seek career changes, reduce productivity, and possibly migrate to more promising opportunities, thereby posing a public health threat in the region.' Furthermore, healthcare professionals are crucial to the functionality of a healthcare system, with human resources standing as a critical element ensuring organizational success vis-a-vis other dependent factors to optimize efficiency and effectiveness. Objectives: To examine the job satisfaction of pharmacists working in public health facilities in Nigeria. Method: A descriptive, cross-sectional study on pharmacists' job satisfaction was carried out between march and July 2023, to determine the job satisfaction of pharmacists working in primary, secondary, and tertiary healthcare facilities in Nigeria. Data were gathered using an anonymous online validated questionnaire adapted from the Minnesota questionnaire short form and the Job Description Index (JDI) (Measuring Job Satisfaction - Tools, Scales, and Methods). Results: The study identified an overall low job satisfaction level of 65%. Major influencers included facility conditions, co-worker relations, and remuneration. The demographic data revealed a dominance of female pharmacists in general hospital settings, with a significant proportion aged between 23 and 36 years. Remuneration emerged as a universal concern across different age groups, reflecting Nigeria's prevailing economic challenges. Interestingly, satisfaction with the working facility decreased with age, suggesting that enthusiasm and optimism wane over time. Relationship dynamics with co-workers showed positive progression with age, whereas satisfaction with pay remained universally low. Conclusion: The study underscores the need for a comprehensive strategic review in the health sector, focusing on remuneration, working conditions, and inter-personal relationships to boost job satisfaction and retention. Further research might delve deeper into specific allowances and the impact of home ownership on satisfaction.
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spelling doaj.art-41c9295d71fb4a8b805cbaf791ed4e4e2023-12-16T06:10:38ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662023-12-0112100338Evaluation of job satisfaction among pharmacists working in public health facilitiesAbba Khalid Abdullahi0Adaobi Uchenna Mosanya1Nura Bello2Muhammad Kabir Musa3Department of Pharmaceutics and Industrial Pharmacy, Ahmadu Bello University Zaria, Nigeria; Corresponding author.Department of Clinical Pharmacy and Pharmacy Management, University of Nigeria Nsukka, NigeriaDepartment of Pharmacology and Therapeutics, Ahmadu Bello University Zaria, NigeriaDepartment of Biomedical Sciences, Nazarbayev University School of Medicine, Astana, KazakhstanBackground: The decline in healthcare workforce is a global trend that is alarming in low and middle-income countries (LMIC) in LMIC and many countries worldwide, pharmacists plays critical role in healthcare, many of which are not limited to patient care, research and development, health promotion. However, growing dissatisfaction among pharmacists working in public health facilities has become increasingly common and can have severe public health consequence. Job dissatisfaction ranks among the most significant factors influencing healthcare employees to seek career changes, reduce productivity, and possibly migrate to more promising opportunities, thereby posing a public health threat in the region.' Furthermore, healthcare professionals are crucial to the functionality of a healthcare system, with human resources standing as a critical element ensuring organizational success vis-a-vis other dependent factors to optimize efficiency and effectiveness. Objectives: To examine the job satisfaction of pharmacists working in public health facilities in Nigeria. Method: A descriptive, cross-sectional study on pharmacists' job satisfaction was carried out between march and July 2023, to determine the job satisfaction of pharmacists working in primary, secondary, and tertiary healthcare facilities in Nigeria. Data were gathered using an anonymous online validated questionnaire adapted from the Minnesota questionnaire short form and the Job Description Index (JDI) (Measuring Job Satisfaction - Tools, Scales, and Methods). Results: The study identified an overall low job satisfaction level of 65%. Major influencers included facility conditions, co-worker relations, and remuneration. The demographic data revealed a dominance of female pharmacists in general hospital settings, with a significant proportion aged between 23 and 36 years. Remuneration emerged as a universal concern across different age groups, reflecting Nigeria's prevailing economic challenges. Interestingly, satisfaction with the working facility decreased with age, suggesting that enthusiasm and optimism wane over time. Relationship dynamics with co-workers showed positive progression with age, whereas satisfaction with pay remained universally low. Conclusion: The study underscores the need for a comprehensive strategic review in the health sector, focusing on remuneration, working conditions, and inter-personal relationships to boost job satisfaction and retention. Further research might delve deeper into specific allowances and the impact of home ownership on satisfaction.http://www.sciencedirect.com/science/article/pii/S2667276623001191Job satisfactionPharmacistsPublic health facilitiesNigeriaIntention to quit
spellingShingle Abba Khalid Abdullahi
Adaobi Uchenna Mosanya
Nura Bello
Muhammad Kabir Musa
Evaluation of job satisfaction among pharmacists working in public health facilities
Exploratory Research in Clinical and Social Pharmacy
Job satisfaction
Pharmacists
Public health facilities
Nigeria
Intention to quit
title Evaluation of job satisfaction among pharmacists working in public health facilities
title_full Evaluation of job satisfaction among pharmacists working in public health facilities
title_fullStr Evaluation of job satisfaction among pharmacists working in public health facilities
title_full_unstemmed Evaluation of job satisfaction among pharmacists working in public health facilities
title_short Evaluation of job satisfaction among pharmacists working in public health facilities
title_sort evaluation of job satisfaction among pharmacists working in public health facilities
topic Job satisfaction
Pharmacists
Public health facilities
Nigeria
Intention to quit
url http://www.sciencedirect.com/science/article/pii/S2667276623001191
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