Plain language and the right to understand in the regulated electricity bill in Spain
Según la Comisión Nacional del Mercado y la Competencia, un 40% de los usuarios domésticos no entiende su factura de la luz. Este trabajo examina si dicha factura, obligatoria por ley para todos los consumidores domésticos (consumidores con contratos por debajo de 15 kW), está redactada en lenguaje...
Main Authors: | Blas-José Subiela-Hernández, Alba-María Gálvez-Vidal, María-Ascensión Miralles González-Conde |
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Format: | Article |
Language: | English |
Published: |
Asociación Europea de Lenguas para Fines Específicos
2023-06-01
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Series: | Ibérica |
Subjects: | |
Online Access: | http://www.revistaiberica.org/index.php/iberica/article/view/760 |
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