Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families

Objective: To evaluate satisfaction and burden of mental health personnel providing mental health services for substance users and their families. Method: Five hundred twenty-seven mental health workers who provide treatment for substance users in five Brazilian states were interviewed. Data on soc...

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Main Authors: Juliana B. Hilgert, Augusto B. Bidinotto, Mayra P. Pachado, Letícia S. Fara, Lisia von Diemen, Raquel B. De Boni, Mary C. Bozzetti, Flávio Pechansky
Format: Article
Language:English
Published: Associação Brasileira de Psiquiatria (ABP) 2018-06-01
Series:Brazilian Journal of Psychiatry
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1516-44462018005005104&lng=en&tlng=en
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author Juliana B. Hilgert
Augusto B. Bidinotto
Mayra P. Pachado
Letícia S. Fara
Lisia von Diemen
Raquel B. De Boni
Mary C. Bozzetti
Flávio Pechansky
author_facet Juliana B. Hilgert
Augusto B. Bidinotto
Mayra P. Pachado
Letícia S. Fara
Lisia von Diemen
Raquel B. De Boni
Mary C. Bozzetti
Flávio Pechansky
author_sort Juliana B. Hilgert
collection DOAJ
description Objective: To evaluate satisfaction and burden of mental health personnel providing mental health services for substance users and their families. Method: Five hundred twenty-seven mental health workers who provide treatment for substance users in five Brazilian states were interviewed. Data on sociodemographic characteristics and measures of satisfaction (SATIS-BR) and burden of mental health personnel (IMPACTO-BR) were collected. Results: Type of mental health service and educational attainment were associated with degree of satisfaction and burden. Therapeutic community workers and those with a primary education level reported being more satisfied with the treatment offered to patients, their engagement in service activities, and working conditions. Workers from psychosocial care centers, psychosocial care centers focused on alcohol and other drugs, and social care referral centers (both general and specialized), as well as workers with a higher education, reported feeling overburdened. Conclusion: This study offers important information regarding the relationship of mental health personnel with their work. Care providers within this sample reported an overall high level of job satisfaction, while perceived burden differed by type of service and educational attainment. To our knowledge, this is the first study with a sample of mental health professionals working with substance users across five Brazilian states.
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spelling doaj.art-422c19e43bed4c71a4c5efc2d5cbfabd2022-12-21T18:59:43ZengAssociação Brasileira de Psiquiatria (ABP)Brazilian Journal of Psychiatry1809-452X2018-06-01010.1590/1516-4446-2017-2352S1516-44462018005005104Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their familiesJuliana B. HilgertAugusto B. BidinottoMayra P. PachadoLetícia S. FaraLisia von DiemenRaquel B. De BoniMary C. BozzettiFlávio PechanskyObjective: To evaluate satisfaction and burden of mental health personnel providing mental health services for substance users and their families. Method: Five hundred twenty-seven mental health workers who provide treatment for substance users in five Brazilian states were interviewed. Data on sociodemographic characteristics and measures of satisfaction (SATIS-BR) and burden of mental health personnel (IMPACTO-BR) were collected. Results: Type of mental health service and educational attainment were associated with degree of satisfaction and burden. Therapeutic community workers and those with a primary education level reported being more satisfied with the treatment offered to patients, their engagement in service activities, and working conditions. Workers from psychosocial care centers, psychosocial care centers focused on alcohol and other drugs, and social care referral centers (both general and specialized), as well as workers with a higher education, reported feeling overburdened. Conclusion: This study offers important information regarding the relationship of mental health personnel with their work. Care providers within this sample reported an overall high level of job satisfaction, while perceived burden differed by type of service and educational attainment. To our knowledge, this is the first study with a sample of mental health professionals working with substance users across five Brazilian states.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1516-44462018005005104&lng=en&tlng=enSubstance-related disordersoccupational healthmental health servicesmental health personnel
spellingShingle Juliana B. Hilgert
Augusto B. Bidinotto
Mayra P. Pachado
Letícia S. Fara
Lisia von Diemen
Raquel B. De Boni
Mary C. Bozzetti
Flávio Pechansky
Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
Brazilian Journal of Psychiatry
Substance-related disorders
occupational health
mental health services
mental health personnel
title Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
title_full Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
title_fullStr Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
title_full_unstemmed Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
title_short Satisfaction and burden of mental health personnel: data from healthcare services for substance users and their families
title_sort satisfaction and burden of mental health personnel data from healthcare services for substance users and their families
topic Substance-related disorders
occupational health
mental health services
mental health personnel
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1516-44462018005005104&lng=en&tlng=en
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