The measurement of workplace incivility in Indonesia: evidence and construct validity
Seger Handoyo, Samian, Dewi Syarifah, Fendy Suhariadi Department of Industrial and Organizational Psychology, Faculty of Psychology, Airlangga University, Surabaya, Indonesia Introduction: A large body of research in workplace incivility has largely been conducted in the West, while in Asia, it is s...
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| Format: | Article |
| Language: | English |
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Dove Medical Press
2018-05-01
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| Series: | Psychology Research and Behavior Management |
| Subjects: | |
| Online Access: | https://www.dovepress.com/the-measurement-of-workplace-incivility-in-indonesia-evidence-and-cons-peer-reviewed-article-PRBM |
| _version_ | 1811293017699516416 |
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| author | Handoyo S Samian Syarifah D Suhariadi F |
| author_facet | Handoyo S Samian Syarifah D Suhariadi F |
| author_sort | Handoyo S |
| collection | DOAJ |
| description | Seger Handoyo, Samian, Dewi Syarifah, Fendy Suhariadi Department of Industrial and Organizational Psychology, Faculty of Psychology, Airlangga University, Surabaya, Indonesia Introduction: A large body of research in workplace incivility has largely been conducted in the West, while in Asia, it is still relatively limited despite its close relationship to local cultural norms. The purpose of this study was to explore workplace incivility experienced by employees in Indonesia and develop a workplace incivility scale based on the behaviors identified. Methods: This research was divided into two studies. The participants in the first study were 217 employees asked to answer questions on whether they had experienced or had seen their co-workers experiencing incivility from co-workers or supervisor. The second study was the development of a workplace incivility scale based on the findings of the first study. The scale developed was tested on 561 participants in the second study. The participants were representatives of the various regions in Indonesia. Results: Most participants (88%) reported that they have experienced incivility by their co-worker and/or their supervisor. The study found five factors of incivility behavior: personal affairs’ intervention, abandonment, unfriendly communication, inconsiderate behavior, and privacy invasion. We found a set of behaviors that are similar to the original construct of workplace incivility; yet another distinctive behavior also emerged, which we identify as a unique, culturally influenced workplace incivility. Conclusion: Therefore, research of workplace incivility should take the specific behavior in each culture into account. Construct validity of workplace incivility scale that we developed in this study is satisfying, although further comprehensive validity testing might be required. Keywords: mistreatment, worker, incivility scale, validity, reliability, culture, unethical behavior |
| first_indexed | 2024-04-13T04:55:08Z |
| format | Article |
| id | doaj.art-423f6cbcd0ff4b1388d7499102693844 |
| institution | Directory Open Access Journal |
| issn | 1179-1578 |
| language | English |
| last_indexed | 2024-04-13T04:55:08Z |
| publishDate | 2018-05-01 |
| publisher | Dove Medical Press |
| record_format | Article |
| series | Psychology Research and Behavior Management |
| spelling | doaj.art-423f6cbcd0ff4b1388d74991026938442022-12-22T03:01:31ZengDove Medical PressPsychology Research and Behavior Management1179-15782018-05-01Volume 1121722638555The measurement of workplace incivility in Indonesia: evidence and construct validityHandoyo SSamianSyarifah DSuhariadi FSeger Handoyo, Samian, Dewi Syarifah, Fendy Suhariadi Department of Industrial and Organizational Psychology, Faculty of Psychology, Airlangga University, Surabaya, Indonesia Introduction: A large body of research in workplace incivility has largely been conducted in the West, while in Asia, it is still relatively limited despite its close relationship to local cultural norms. The purpose of this study was to explore workplace incivility experienced by employees in Indonesia and develop a workplace incivility scale based on the behaviors identified. Methods: This research was divided into two studies. The participants in the first study were 217 employees asked to answer questions on whether they had experienced or had seen their co-workers experiencing incivility from co-workers or supervisor. The second study was the development of a workplace incivility scale based on the findings of the first study. The scale developed was tested on 561 participants in the second study. The participants were representatives of the various regions in Indonesia. Results: Most participants (88%) reported that they have experienced incivility by their co-worker and/or their supervisor. The study found five factors of incivility behavior: personal affairs’ intervention, abandonment, unfriendly communication, inconsiderate behavior, and privacy invasion. We found a set of behaviors that are similar to the original construct of workplace incivility; yet another distinctive behavior also emerged, which we identify as a unique, culturally influenced workplace incivility. Conclusion: Therefore, research of workplace incivility should take the specific behavior in each culture into account. Construct validity of workplace incivility scale that we developed in this study is satisfying, although further comprehensive validity testing might be required. Keywords: mistreatment, worker, incivility scale, validity, reliability, culture, unethical behaviorhttps://www.dovepress.com/the-measurement-of-workplace-incivility-in-indonesia-evidence-and-cons-peer-reviewed-article-PRBMIncivilityIndonesiaMistreatmentMeasurementWorker |
| spellingShingle | Handoyo S Samian Syarifah D Suhariadi F The measurement of workplace incivility in Indonesia: evidence and construct validity Psychology Research and Behavior Management Incivility Indonesia Mistreatment Measurement Worker |
| title | The measurement of workplace incivility in Indonesia: evidence and construct validity |
| title_full | The measurement of workplace incivility in Indonesia: evidence and construct validity |
| title_fullStr | The measurement of workplace incivility in Indonesia: evidence and construct validity |
| title_full_unstemmed | The measurement of workplace incivility in Indonesia: evidence and construct validity |
| title_short | The measurement of workplace incivility in Indonesia: evidence and construct validity |
| title_sort | measurement of workplace incivility in indonesia evidence and construct validity |
| topic | Incivility Indonesia Mistreatment Measurement Worker |
| url | https://www.dovepress.com/the-measurement-of-workplace-incivility-in-indonesia-evidence-and-cons-peer-reviewed-article-PRBM |
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