Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group
Penelope J Slater,1 Rachel M Edwards2 1Oncology Services Group, Queensland Children’s Hospital, South Brisbane, QLD, Australia; 2Nursing Learning and Workforce Development, Queensland Children’s Hospital, South Brisbane, QLD, Australia Purpose: Around 170 multidisciplinary staff...
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| Format: | Article |
| Language: | English |
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Dove Medical Press
2018-11-01
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| Series: | Journal of Healthcare Leadership |
| Subjects: | |
| Online Access: | https://www.dovepress.com/needs-analysis-and-development-of-a-staff-well-being-program-in-a-pedi-peer-reviewed-article-JHL |
| _version_ | 1819071680768638976 |
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| author | Slater PJ Edwards RM |
| author_facet | Slater PJ Edwards RM |
| author_sort | Slater PJ |
| collection | DOAJ |
| description | Penelope J Slater,1 Rachel M Edwards2 1Oncology Services Group, Queensland Children’s Hospital, South Brisbane, QLD, Australia; 2Nursing Learning and Workforce Development, Queensland Children’s Hospital, South Brisbane, QLD, Australia Purpose: Around 170 multidisciplinary staff of the Oncology Services Group at Queensland Children’s Hospital, Brisbane, care for children with oncology, hematology, and palliative care needs from throughout Queensland and northern New South Wales. A series of challenges impacted staff resilience and retention, and strategies were needed to improve staff well-being and enable them to flourish despite the inherent work stressors.Methods: A needs analysis was conducted using themes from Discovery Interviews with 51 staff, surveys related to “The Work Stressors Scale – Pediatric Oncology” and “The Work Rewards Scale – Pediatric Oncology” completed by 59 staff, and an organizational staff survey responded to by 51 staff.Results: The needs analysis informed the development of a customized Oncology Staff Well-being Program with a range of strategies aligned to a PERMA framework for flourishing (positive emotion, engagement, relationships, meaning, and accomplishment). Positive emotion areas included education on topics such as well-being, resilience, responding to escalating behaviors, grief and loss, and self-care. Staff attended the available mindfulness sessions, debriefing and counselors on site, developed self-care plans, and followed a well-being Facebook Group. Engagement was supported through exploring character strengths, improving communication, supporting innovation, and addressing frustrations and safety concerns. Relationships within the team were addressed through team building and social events. Meaning of the work was emphasized through sharing family updates and end of treatment celebrations. Accomplishments of staff were acknowledged in newsletters and meetings.Conclusion: The needs analysis drove a multifaceted approach to staff well-being with the development of strategies which aligned to a framework that would empower staff to flourish at work. Implementation and evaluation are ongoing and will be reported in a subsequent paper. Keywords: staff well-being, resilience, burnout, vicarious trauma, self-care |
| first_indexed | 2024-12-21T17:25:41Z |
| format | Article |
| id | doaj.art-428a27bad85147f4bc022d8c1dad5a0b |
| institution | Directory Open Access Journal |
| issn | 1179-3201 |
| language | English |
| last_indexed | 2024-12-21T17:25:41Z |
| publishDate | 2018-11-01 |
| publisher | Dove Medical Press |
| record_format | Article |
| series | Journal of Healthcare Leadership |
| spelling | doaj.art-428a27bad85147f4bc022d8c1dad5a0b2022-12-21T18:56:03ZengDove Medical PressJournal of Healthcare Leadership1179-32012018-11-01Volume 10556542326Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services groupSlater PJEdwards RMPenelope J Slater,1 Rachel M Edwards2 1Oncology Services Group, Queensland Children’s Hospital, South Brisbane, QLD, Australia; 2Nursing Learning and Workforce Development, Queensland Children’s Hospital, South Brisbane, QLD, Australia Purpose: Around 170 multidisciplinary staff of the Oncology Services Group at Queensland Children’s Hospital, Brisbane, care for children with oncology, hematology, and palliative care needs from throughout Queensland and northern New South Wales. A series of challenges impacted staff resilience and retention, and strategies were needed to improve staff well-being and enable them to flourish despite the inherent work stressors.Methods: A needs analysis was conducted using themes from Discovery Interviews with 51 staff, surveys related to “The Work Stressors Scale – Pediatric Oncology” and “The Work Rewards Scale – Pediatric Oncology” completed by 59 staff, and an organizational staff survey responded to by 51 staff.Results: The needs analysis informed the development of a customized Oncology Staff Well-being Program with a range of strategies aligned to a PERMA framework for flourishing (positive emotion, engagement, relationships, meaning, and accomplishment). Positive emotion areas included education on topics such as well-being, resilience, responding to escalating behaviors, grief and loss, and self-care. Staff attended the available mindfulness sessions, debriefing and counselors on site, developed self-care plans, and followed a well-being Facebook Group. Engagement was supported through exploring character strengths, improving communication, supporting innovation, and addressing frustrations and safety concerns. Relationships within the team were addressed through team building and social events. Meaning of the work was emphasized through sharing family updates and end of treatment celebrations. Accomplishments of staff were acknowledged in newsletters and meetings.Conclusion: The needs analysis drove a multifaceted approach to staff well-being with the development of strategies which aligned to a framework that would empower staff to flourish at work. Implementation and evaluation are ongoing and will be reported in a subsequent paper. Keywords: staff well-being, resilience, burnout, vicarious trauma, self-care https://www.dovepress.com/needs-analysis-and-development-of-a-staff-well-being-program-in-a-pedi-peer-reviewed-article-JHLstaff wellbeingresilienceburnoutvicarious traumaself care |
| spellingShingle | Slater PJ Edwards RM Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group Journal of Healthcare Leadership staff wellbeing resilience burnout vicarious trauma self care |
| title | Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group |
| title_full | Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group |
| title_fullStr | Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group |
| title_full_unstemmed | Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group |
| title_short | Needs analysis and development of a staff well-being program in a pediatric oncology, hematology, and palliative care services group |
| title_sort | needs analysis and development of a staff well being program in a pediatric oncology hematology and palliative care services group |
| topic | staff wellbeing resilience burnout vicarious trauma self care |
| url | https://www.dovepress.com/needs-analysis-and-development-of-a-staff-well-being-program-in-a-pedi-peer-reviewed-article-JHL |
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