Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex

The situation created by the COVID-19 pandemic, especially the confinement in many countries, has led to a global crisis, not only in health but also in economy and social issues. But it has also provoked a wave of solidarity and unprecedented donation behavior by many companies worldwide. Inditex,...

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Main Authors: M. Mercedes Galan-Ladero, M. Isabel Sánchez-Hernández
Format: Article
Language:English
Published: Elsevier 2022-12-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844022034764
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author M. Mercedes Galan-Ladero
M. Isabel Sánchez-Hernández
author_facet M. Mercedes Galan-Ladero
M. Isabel Sánchez-Hernández
author_sort M. Mercedes Galan-Ladero
collection DOAJ
description The situation created by the COVID-19 pandemic, especially the confinement in many countries, has led to a global crisis, not only in health but also in economy and social issues. But it has also provoked a wave of solidarity and unprecedented donation behavior by many companies worldwide. Inditex, one of the main fashion multinationals, has become a referent for its reaction speed and has been ranked number one among the most significant companies for its Corporate Social Responsibility during the lockdown. Drawing from Stakeholder, Legitimacy, and Ethics of Care Theories, the aim of this paper is to analyze Inditex as a case study and reflect on the impact of its donation behavior on its corporate reputation. A desk research approach by using secondary data about the corporation, and a content analysis of press releases with ATLASti software during this time, let conclude that effective corporate donation impacts and improves the reputation of the corporation among its stakeholders.
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spelling doaj.art-42c93814829f474d93e340f2b66ac4c02023-01-05T08:39:17ZengElsevierHeliyon2405-84402022-12-01812e12188Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational InditexM. Mercedes Galan-Ladero0M. Isabel Sánchez-Hernández1School of Economics and Business Sciences, Department of Business Management and Sociology, Universidad de Extremadura, Ave. Elvas s/n, 06006 Badajoz, SpainCorresponding author.; School of Economics and Business Sciences, Department of Business Management and Sociology, Universidad de Extremadura, Ave. Elvas s/n, 06006 Badajoz, SpainThe situation created by the COVID-19 pandemic, especially the confinement in many countries, has led to a global crisis, not only in health but also in economy and social issues. But it has also provoked a wave of solidarity and unprecedented donation behavior by many companies worldwide. Inditex, one of the main fashion multinationals, has become a referent for its reaction speed and has been ranked number one among the most significant companies for its Corporate Social Responsibility during the lockdown. Drawing from Stakeholder, Legitimacy, and Ethics of Care Theories, the aim of this paper is to analyze Inditex as a case study and reflect on the impact of its donation behavior on its corporate reputation. A desk research approach by using secondary data about the corporation, and a content analysis of press releases with ATLASti software during this time, let conclude that effective corporate donation impacts and improves the reputation of the corporation among its stakeholders.http://www.sciencedirect.com/science/article/pii/S2405844022034764Corporate donation behaviorCorporate reputationCorporate social responsibility (CSR)COVID-19 pandemicEthics of Care TheoryInditex
spellingShingle M. Mercedes Galan-Ladero
M. Isabel Sánchez-Hernández
Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
Heliyon
Corporate donation behavior
Corporate reputation
Corporate social responsibility (CSR)
COVID-19 pandemic
Ethics of Care Theory
Inditex
title Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
title_full Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
title_fullStr Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
title_full_unstemmed Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
title_short Corporate donation behavior during the covid-19 pandemic. A case-study approach in the multinational Inditex
title_sort corporate donation behavior during the covid 19 pandemic a case study approach in the multinational inditex
topic Corporate donation behavior
Corporate reputation
Corporate social responsibility (CSR)
COVID-19 pandemic
Ethics of Care Theory
Inditex
url http://www.sciencedirect.com/science/article/pii/S2405844022034764
work_keys_str_mv AT mmercedesgalanladero corporatedonationbehaviorduringthecovid19pandemicacasestudyapproachinthemultinationalinditex
AT misabelsanchezhernandez corporatedonationbehaviorduringthecovid19pandemicacasestudyapproachinthemultinationalinditex