Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis

Abstract Background The System Usability Scale (SUS) is used to measure usability of internet-based Cognitive Behavioural Therapy (iCBT). However, whether the SUS is a valid instrument to measure usability in this context is unclear. The aim of this study is to assess the factor structure of the SUS...

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Main Authors: Mayke Mol, Anneke van Schaik, Els Dozeman, Jeroen Ruwaard, Christiaan Vis, David D. Ebert, Anne Etzelmueller, Kim Mathiasen, Bárbara Moles, Teresa Mora, Claus D. Pedersen, Mette Maria Skjøth, Luisa Peleteiro Pensado, Jordi Piera-Jimenez, Didem Gokcay, Burçin Ünlü Ince, Alessio Russi, Ylenia Sacco, Enrico Zanalda, Ane Fullaondo Zabala, Heleen Riper, Jan H. Smit
Format: Article
Language:English
Published: BMC 2020-05-01
Series:BMC Psychiatry
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12888-020-02627-8
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author Mayke Mol
Anneke van Schaik
Els Dozeman
Jeroen Ruwaard
Christiaan Vis
David D. Ebert
Anne Etzelmueller
Kim Mathiasen
Bárbara Moles
Teresa Mora
Claus D. Pedersen
Mette Maria Skjøth
Luisa Peleteiro Pensado
Jordi Piera-Jimenez
Didem Gokcay
Burçin Ünlü Ince
Alessio Russi
Ylenia Sacco
Enrico Zanalda
Ane Fullaondo Zabala
Heleen Riper
Jan H. Smit
author_facet Mayke Mol
Anneke van Schaik
Els Dozeman
Jeroen Ruwaard
Christiaan Vis
David D. Ebert
Anne Etzelmueller
Kim Mathiasen
Bárbara Moles
Teresa Mora
Claus D. Pedersen
Mette Maria Skjøth
Luisa Peleteiro Pensado
Jordi Piera-Jimenez
Didem Gokcay
Burçin Ünlü Ince
Alessio Russi
Ylenia Sacco
Enrico Zanalda
Ane Fullaondo Zabala
Heleen Riper
Jan H. Smit
author_sort Mayke Mol
collection DOAJ
description Abstract Background The System Usability Scale (SUS) is used to measure usability of internet-based Cognitive Behavioural Therapy (iCBT). However, whether the SUS is a valid instrument to measure usability in this context is unclear. The aim of this study is to assess the factor structure of the SUS, measuring usability of iCBT for depression in a sample of professionals. In addition, the psychometric properties (reliability, convergent validity) of the SUS were tested. Methods A sample of 242 professionals using iCBT for depression from 6 European countries completed the SUS. Confirmatory Factor Analysis (CFA) was conducted to test whether a one-factor, two-factor, tone-model or bi-direct model would fit the data best. Reliability was assessed using complementary statistical indices (e.g. omega). To assess convergent validity, the SUS total score was correlated with an adapted Client Satisfaction Questionnaire (CSQ-3). Results CFA supported the one-factor, two-factor and tone-model, but the bi-factor model fitted the data best (Comparative Fit Index = 0.992, Tucker Lewis Index = 0.985, Root Mean Square Error of Approximation = 0.055, Standardized Root Mean Square Residual = 0.042 (respectively χ2 diff (9) = 69.82, p < 0.001; χ2 diff (8) = 33.04, p < 0.001). Reliability of the SUS was good (ω = 0.91). The total SUS score correlated moderately with the CSQ-3 (CSQ1 rs = .49, p < 0.001; CSQ2 rs = .46, p < 0.001; CSQ3 rs = .38, p < 0.001), indicating convergent validity. Conclusions Although the SUS seems to have a multidimensional structure, the best model showed that the total sumscore of the SUS appears to be a valid and interpretable measure to assess the usability of internet-based interventions when used by professionals in mental healthcare.
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spelling doaj.art-4301e2c1286043f99c3b3feb808aed382022-12-21T19:43:31ZengBMCBMC Psychiatry1471-244X2020-05-0120111010.1186/s12888-020-02627-8Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysisMayke Mol0Anneke van Schaik1Els Dozeman2Jeroen Ruwaard3Christiaan Vis4David D. Ebert5Anne Etzelmueller6Kim Mathiasen7Bárbara Moles8Teresa Mora9Claus D. Pedersen10Mette Maria Skjøth11Luisa Peleteiro Pensado12Jordi Piera-Jimenez13Didem Gokcay14Burçin Ünlü Ince15Alessio Russi16Ylenia Sacco17Enrico Zanalda18Ane Fullaondo Zabala19Heleen Riper20Jan H. Smit21Department of Research and Innovation, GGZ inGeest, Specialized Mental Health CareDepartment of Research and Innovation, GGZ inGeest, Specialized Mental Health CareDepartment of Research and Innovation, GGZ inGeest, Specialized Mental Health CareDepartment of Research and Innovation, GGZ inGeest, Specialized Mental Health CareDepartment of Clinical, Neuro and Developmental Psychology, Clinical Psychology Section, Vrije Universiteit Amsterdam and the Amsterdam Public Health Research InstituteFriedrich-Alexander-Universität Erlangen-NürnbergFriedrich-Alexander-Universität Erlangen-NürnbergResearch Unit for Telepsychiatry and e-Mental Health, Department of Clinical Research, University of Southern DenmarkMental Health Unit, Barbastro Healthcare Sector, Aragón Healthcare Service –SALUDMental Health Unit, Barbastro Healthcare Sector, Aragón Healthcare Service –SALUDCentre for Innovative Medical Technology, Odense University HospitalCentre for Innovative Medical Technology, Odense University HospitalThe Public Health Service of Galicia -SERGAS, Service of Mental Health and Drug Addiction, Edificio Administrativo de San LázaroDepartment of Research and Innovation, Badalona Serveis AssistencialsDepartment Medical Informatics, Middle East Technical University, Informatics Institute, Üniversiteler MahallesiDepartment Medical Informatics, Middle East Technical University, Informatics Institute, Üniversiteler MahallesiULSS9 TrevisoMental Health Department, ASLTO3, Local Health Authority Torino 3Mental Health Department, ASLTO3, Local Health Authority Torino 3Institute of health service research - Kronikgunem, Torre del Bilbao Exhibition CentreDepartment of Research and Innovation, GGZ inGeest, Specialized Mental Health CareDepartment of Research and Innovation, GGZ inGeest, Specialized Mental Health CareAbstract Background The System Usability Scale (SUS) is used to measure usability of internet-based Cognitive Behavioural Therapy (iCBT). However, whether the SUS is a valid instrument to measure usability in this context is unclear. The aim of this study is to assess the factor structure of the SUS, measuring usability of iCBT for depression in a sample of professionals. In addition, the psychometric properties (reliability, convergent validity) of the SUS were tested. Methods A sample of 242 professionals using iCBT for depression from 6 European countries completed the SUS. Confirmatory Factor Analysis (CFA) was conducted to test whether a one-factor, two-factor, tone-model or bi-direct model would fit the data best. Reliability was assessed using complementary statistical indices (e.g. omega). To assess convergent validity, the SUS total score was correlated with an adapted Client Satisfaction Questionnaire (CSQ-3). Results CFA supported the one-factor, two-factor and tone-model, but the bi-factor model fitted the data best (Comparative Fit Index = 0.992, Tucker Lewis Index = 0.985, Root Mean Square Error of Approximation = 0.055, Standardized Root Mean Square Residual = 0.042 (respectively χ2 diff (9) = 69.82, p < 0.001; χ2 diff (8) = 33.04, p < 0.001). Reliability of the SUS was good (ω = 0.91). The total SUS score correlated moderately with the CSQ-3 (CSQ1 rs = .49, p < 0.001; CSQ2 rs = .46, p < 0.001; CSQ3 rs = .38, p < 0.001), indicating convergent validity. Conclusions Although the SUS seems to have a multidimensional structure, the best model showed that the total sumscore of the SUS appears to be a valid and interpretable measure to assess the usability of internet-based interventions when used by professionals in mental healthcare.http://link.springer.com/article/10.1186/s12888-020-02627-8Internet interventionsDepressionSystem usability scalePsychometric evaluationConfirmatory factor analysis
spellingShingle Mayke Mol
Anneke van Schaik
Els Dozeman
Jeroen Ruwaard
Christiaan Vis
David D. Ebert
Anne Etzelmueller
Kim Mathiasen
Bárbara Moles
Teresa Mora
Claus D. Pedersen
Mette Maria Skjøth
Luisa Peleteiro Pensado
Jordi Piera-Jimenez
Didem Gokcay
Burçin Ünlü Ince
Alessio Russi
Ylenia Sacco
Enrico Zanalda
Ane Fullaondo Zabala
Heleen Riper
Jan H. Smit
Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
BMC Psychiatry
Internet interventions
Depression
System usability scale
Psychometric evaluation
Confirmatory factor analysis
title Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
title_full Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
title_fullStr Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
title_full_unstemmed Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
title_short Dimensionality of the system usability scale among professionals using internet-based interventions for depression: a confirmatory factor analysis
title_sort dimensionality of the system usability scale among professionals using internet based interventions for depression a confirmatory factor analysis
topic Internet interventions
Depression
System usability scale
Psychometric evaluation
Confirmatory factor analysis
url http://link.springer.com/article/10.1186/s12888-020-02627-8
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