The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge

Nudging provides a way to gently influence people to change behavior towards a desired goal, e.g., by moving towards a healthier or more environmentally friendly lifestyle. Personalized and context-aware digital nudging (named smart nudging) can be a powerful tool for efficient nudging by tailoring...

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Main Authors: Randi Karlsen, Anders Andersen
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Technologies
Subjects:
Online Access:https://www.mdpi.com/2227-7080/10/6/110
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author Randi Karlsen
Anders Andersen
author_facet Randi Karlsen
Anders Andersen
author_sort Randi Karlsen
collection DOAJ
description Nudging provides a way to gently influence people to change behavior towards a desired goal, e.g., by moving towards a healthier or more environmentally friendly lifestyle. Personalized and context-aware digital nudging (named smart nudging) can be a powerful tool for efficient nudging by tailoring nudges to the current situation of each individual user. However, designing smart nudges is challenging, as different users may need different supports to improve their behavior. Determining the next nudge for a specific user must be done based on the user’s current situation, abilities, and potential for improvement. In this paper, we focus on the challenge of designing the next nudge by presenting a novel classification of nudges that distinguishes between (i) nudges that are <i>impossible</i> for the user to follow, (ii) nudges that are <i>unlikely</i> to be followed, and (iii) <i>probable</i> nudges that the user can follow. The classification is tailored to individual users based on user profiles, current situations, and knowledge of previous behaviors. This paper describes steps in the nudge design process and a novel set of principles for designing smart nudges.
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spelling doaj.art-4346c87d891344bcb65d19656e61b7222023-11-24T18:22:54ZengMDPI AGTechnologies2227-70802022-10-0110611010.3390/technologies10060110The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next NudgeRandi Karlsen0Anders Andersen1Department of Computer Science, UiT The Arctic University of Norway, 9037 Tromsø, NorwayDepartment of Computer Science, UiT The Arctic University of Norway, 9037 Tromsø, NorwayNudging provides a way to gently influence people to change behavior towards a desired goal, e.g., by moving towards a healthier or more environmentally friendly lifestyle. Personalized and context-aware digital nudging (named smart nudging) can be a powerful tool for efficient nudging by tailoring nudges to the current situation of each individual user. However, designing smart nudges is challenging, as different users may need different supports to improve their behavior. Determining the next nudge for a specific user must be done based on the user’s current situation, abilities, and potential for improvement. In this paper, we focus on the challenge of designing the next nudge by presenting a novel classification of nudges that distinguishes between (i) nudges that are <i>impossible</i> for the user to follow, (ii) nudges that are <i>unlikely</i> to be followed, and (iii) <i>probable</i> nudges that the user can follow. The classification is tailored to individual users based on user profiles, current situations, and knowledge of previous behaviors. This paper describes steps in the nudge design process and a novel set of principles for designing smart nudges.https://www.mdpi.com/2227-7080/10/6/110smart nudgingdigital nudgingbehavioral changepersonalization and context-awarenessnudge classificationadaptive nudging
spellingShingle Randi Karlsen
Anders Andersen
The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
Technologies
smart nudging
digital nudging
behavioral change
personalization and context-awareness
nudge classification
adaptive nudging
title The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
title_full The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
title_fullStr The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
title_full_unstemmed The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
title_short The Impossible, the Unlikely, and the Probable Nudges: A Classification for the Design of Your Next Nudge
title_sort impossible the unlikely and the probable nudges a classification for the design of your next nudge
topic smart nudging
digital nudging
behavioral change
personalization and context-awareness
nudge classification
adaptive nudging
url https://www.mdpi.com/2227-7080/10/6/110
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