A Systematic Review of Social Media and Government in the Social Science Discipline

The technical viewpoint recognises the critical role of information and communication technology as a driving force in our time. The importance of public policy management in the environment of public service institutions and regional commands is investigated from the standpoint of public administra...

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Main Authors: Rossi Maunofa Widayat, Juhari Sasmito Aji, Cahyadi Kurniawan
Format: Article
Language:English
Published: Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer 2023-04-01
Series:Journal of Contemporary Governance and Public Policy
Subjects:
Online Access:https://journal.ppishk.org/index.php/jcgpp/article/view/100
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author Rossi Maunofa Widayat
Juhari Sasmito Aji
Cahyadi Kurniawan
author_facet Rossi Maunofa Widayat
Juhari Sasmito Aji
Cahyadi Kurniawan
author_sort Rossi Maunofa Widayat
collection DOAJ
description The technical viewpoint recognises the critical role of information and communication technology as a driving force in our time. The importance of public policy management in the environment of public service institutions and regional commands is investigated from the standpoint of public administration and the use of social media. Academics need to map out ideas about how social media and government interact. This research aims to see the important themes or issues raised by scholars in social media and their government articles. What are the comprehensive factors that influence the use of social media in government circles? The research method used was a literature review on social media and government by reviewing journal articles on social media and government published in Scopus as data-based and processed using the NVivo 12 Plus analysis tool. The results of this study reveal five significant problems between social media and the government. These problems include digital difficulties, policies, information, communication, and politics. This research also gave birth to social media and government, which must take the form of digital activism; secondly, access to information disseminated by the government through social media; and third, administrative communication, which looks at how ideas are offered via social media to the government. Fourth, to achieve social media and government goals, it is necessary to demonstrate ethical and political behaviour, formulate policies following those goals, and then evaluate those policies through the implementation of rules or laws.
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spelling doaj.art-435e94cd3a834668a576e42d6edd28882024-02-14T12:42:24ZengPusat Penelitian Ilmu Sosial dan Humaniora KontemporerJournal of Contemporary Governance and Public Policy2722-39812722-39732023-04-0141597410.46507/jcgpp.v4i1.10041A Systematic Review of Social Media and Government in the Social Science DisciplineRossi Maunofa Widayat0Juhari Sasmito Aji1Cahyadi Kurniawan2Department of Government Studies, Universitas Muhammadiyah MataramDepartment of Government Studies, Universitas Muhammadiyah YogyakartaDepartment of Government Studies, Universitas Muhammadiyah MataramThe technical viewpoint recognises the critical role of information and communication technology as a driving force in our time. The importance of public policy management in the environment of public service institutions and regional commands is investigated from the standpoint of public administration and the use of social media. Academics need to map out ideas about how social media and government interact. This research aims to see the important themes or issues raised by scholars in social media and their government articles. What are the comprehensive factors that influence the use of social media in government circles? The research method used was a literature review on social media and government by reviewing journal articles on social media and government published in Scopus as data-based and processed using the NVivo 12 Plus analysis tool. The results of this study reveal five significant problems between social media and the government. These problems include digital difficulties, policies, information, communication, and politics. This research also gave birth to social media and government, which must take the form of digital activism; secondly, access to information disseminated by the government through social media; and third, administrative communication, which looks at how ideas are offered via social media to the government. Fourth, to achieve social media and government goals, it is necessary to demonstrate ethical and political behaviour, formulate policies following those goals, and then evaluate those policies through the implementation of rules or laws.https://journal.ppishk.org/index.php/jcgpp/article/view/100governmentsocial mediasocial sciencesystematic review
spellingShingle Rossi Maunofa Widayat
Juhari Sasmito Aji
Cahyadi Kurniawan
A Systematic Review of Social Media and Government in the Social Science Discipline
Journal of Contemporary Governance and Public Policy
government
social media
social science
systematic review
title A Systematic Review of Social Media and Government in the Social Science Discipline
title_full A Systematic Review of Social Media and Government in the Social Science Discipline
title_fullStr A Systematic Review of Social Media and Government in the Social Science Discipline
title_full_unstemmed A Systematic Review of Social Media and Government in the Social Science Discipline
title_short A Systematic Review of Social Media and Government in the Social Science Discipline
title_sort systematic review of social media and government in the social science discipline
topic government
social media
social science
systematic review
url https://journal.ppishk.org/index.php/jcgpp/article/view/100
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