MULTI-DOMAIN MACHINE LEARNING APPROACH OF NAMED ENTITY RECOGNITION FOR ARABIC BOOKING CHATBOT ENGINES USING PRE-TRAINED BIDIRECTIONAL TRANSFORMERS

MULTI-DOMAIN MACHINE LEARNING APPROACH OF NAMED ENTITY RECOGNITION FOR ARABIC BOOKING CHATBOT ENGINES USING PRE-TRAINED BIDIRECTIONAL TRANSFORMERS

Chatbots have recently become essential in various fields, ranging from customer service and information acquisition to entertainment. The use of chatbots reduces operational costs and human errors while providing services at any time. This work presents a Named Entity Recognition (NER) model for th...

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Bibliographic Details
Main Authors: Boshra Taha Sadder, Rahma Taha Sadder, Gheith Abandah, Iyad Jafar
Format: Article
Language:English
Published: Scientific Research Support Fund of Jordan (SRSF) and Princess Sumaya University for Technology (PSUT) 2024-03-01
Series:Jordanian Journal of Computers and Information Technology
Subjects:
chatbot
arabic booking chatbot
named entity recognition
arabert
arabic booking dataset
Online Access:https://www.jjcit.org/?mno=169089

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