Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis

Software Outsourcing Partnership (SOP) is a type of cooperative client-vendor relationship. SOP is an emerging strategy and is different from ordinary software development outsourcing (SDO). Usually, a fruitful outsourcing association might be converted to an outsourcing partnership. Conversely, SOP...

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Main Authors: Sikandar Ali, Niamat Ullah, Muhammad Faisal Abrar, Muhammad Faran Majeed, Muhammad Atif Umar, Jiwei Huang
Format: Article
Language:English
Published: IEEE 2019-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/8884081/
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author Sikandar Ali
Niamat Ullah
Muhammad Faisal Abrar
Muhammad Faran Majeed
Muhammad Atif Umar
Jiwei Huang
author_facet Sikandar Ali
Niamat Ullah
Muhammad Faisal Abrar
Muhammad Faran Majeed
Muhammad Atif Umar
Jiwei Huang
author_sort Sikandar Ali
collection DOAJ
description Software Outsourcing Partnership (SOP) is a type of cooperative client-vendor relationship. SOP is an emerging strategy and is different from ordinary software development outsourcing (SDO). Usually, a fruitful outsourcing association might be converted to an outsourcing partnership. Conversely, SOP is not a risk-free business, numerous barriers associated with SOP. The overarching target of this exploratory paper is to find and analyze a list of barriers that are considered obstacles for vendors in the conversion of their surviving contractual outsourcing relationship to a partnership. Firstly, twenty-six barriers to SOP formation were identified through systematic literature review (SLR) from a sample of 106 papers and then an empirical survey was conducted with fifty experts to analyze the significance and applicability of these barriers in the SOP context. The identified barriers were further analyzed based on five variables such as decades, company size, continents, location of analysis, and perspective of the study. Ten barriers were considered as critical barriers (CBs) via SLR. Industrial experts indicate they extremely agree with five CBs. Eight CBs were equally reported on all continents. We found ten CBs common in all types of organizations. Further, twelve CBs were shared in both decades while ten CBs were found common in both academia and industry. Furthermore, four CBs were specific to clients; five were specific to vendors while ten were common to both. The association of various barriers with SOP formation is found statistically significant for twenty-five barriers with effect size (0.41 <; Ø <; 0.90, p <; 0.05). Stakeholders in SOP should address all the listed barriers especially the critical ones to attain a partner position.
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spelling doaj.art-43caff6b1b2140218c093e095e119c6d2022-12-21T22:01:08ZengIEEEIEEE Access2169-35362019-01-01716455616459410.1109/ACCESS.2019.29499198884081Barriers to Software Outsourcing Partnership Formation: An Exploratory AnalysisSikandar Ali0https://orcid.org/0000-0002-2753-8615Niamat Ullah1Muhammad Faisal Abrar2https://orcid.org/0000-0001-7958-9900Muhammad Faran Majeed3https://orcid.org/0000-0001-9734-1191Muhammad Atif Umar4Jiwei Huang5Department of Computer Science and Technology, China University of Petroleum-Beijing, Beijing, ChinaDepartment of Computer Science, University of Buner, Buner, PakistanDepartment of Computer Software Engineering, University of Engineering and Technology Mardan, Mardan, PakistanDepartment of Computer Science, Shaheed Benazir Bhutto University at Sheringal, Sheringal, PakistanDepartment of Computer Science, University of Swabi, Swabi, PakistanDepartment of Computer Science and Technology, China University of Petroleum-Beijing, Beijing, ChinaSoftware Outsourcing Partnership (SOP) is a type of cooperative client-vendor relationship. SOP is an emerging strategy and is different from ordinary software development outsourcing (SDO). Usually, a fruitful outsourcing association might be converted to an outsourcing partnership. Conversely, SOP is not a risk-free business, numerous barriers associated with SOP. The overarching target of this exploratory paper is to find and analyze a list of barriers that are considered obstacles for vendors in the conversion of their surviving contractual outsourcing relationship to a partnership. Firstly, twenty-six barriers to SOP formation were identified through systematic literature review (SLR) from a sample of 106 papers and then an empirical survey was conducted with fifty experts to analyze the significance and applicability of these barriers in the SOP context. The identified barriers were further analyzed based on five variables such as decades, company size, continents, location of analysis, and perspective of the study. Ten barriers were considered as critical barriers (CBs) via SLR. Industrial experts indicate they extremely agree with five CBs. Eight CBs were equally reported on all continents. We found ten CBs common in all types of organizations. Further, twelve CBs were shared in both decades while ten CBs were found common in both academia and industry. Furthermore, four CBs were specific to clients; five were specific to vendors while ten were common to both. The association of various barriers with SOP formation is found statistically significant for twenty-five barriers with effect size (0.41 <; Ø <; 0.90, p <; 0.05). Stakeholders in SOP should address all the listed barriers especially the critical ones to attain a partner position.https://ieeexplore.ieee.org/document/8884081/Systematic literature reviewempirical surveysoftware outsourcing partnershipclient-vendor relationship
spellingShingle Sikandar Ali
Niamat Ullah
Muhammad Faisal Abrar
Muhammad Faran Majeed
Muhammad Atif Umar
Jiwei Huang
Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
IEEE Access
Systematic literature review
empirical survey
software outsourcing partnership
client-vendor relationship
title Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
title_full Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
title_fullStr Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
title_full_unstemmed Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
title_short Barriers to Software Outsourcing Partnership Formation: An Exploratory Analysis
title_sort barriers to software outsourcing partnership formation an exploratory analysis
topic Systematic literature review
empirical survey
software outsourcing partnership
client-vendor relationship
url https://ieeexplore.ieee.org/document/8884081/
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AT muhammadfaranmajeed barrierstosoftwareoutsourcingpartnershipformationanexploratoryanalysis
AT muhammadatifumar barrierstosoftwareoutsourcingpartnershipformationanexploratoryanalysis
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