Hubungan Mutu Pelayanan dengan Kepuasan Pasien Poli Gigi Puskesmas di Kecamatan Guguk Panjang, Kota Bukittinggi

Hubungan Mutu Pelayanan dengan Kepuasan Pasien Poli Gigi Puskesmas di Kecamatan Guguk Panjang, Kota Bukittinggi

Background: Patient's perspective is one of the indicator that affect the health care quality. Best service of health provider is also important parameter to achieving the patient's satisfaction. Purpose: to determine the relationship of the dimensional service quality to dental patient sa...

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Bibliographic Details
Main Authors: Rezza Marietha Zulmi, Denas Symond, Susi Susi
Format: Article
Language:English
Published: Fakultas Kedokteran Gigi Universitas Andalas 2022-06-01
Series:Andalas Dental Journal
Subjects:
quality of service
patient satisfaction
cartesian diagram
Online Access:http://adj.fkg.unand.ac.id/index.php/ADJ/article/view/213

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