Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19
This paper aims to establish the pitfalls of performance management (PM) in a selected South African Higher Education Institution (HEI) during the Covid-19 pandemic and suggest a strategic way forward. It adopted a quick review of documents in the South African HEI to identify the pitfalls. Rigid pe...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2022-10-01
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| Series: | Foundations of Management |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/fman-2022-0007 |
| _version_ | 1811171423422513152 |
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| author | Kanyangale MacDonald Isaac Chikandiwa Christopher |
| author_facet | Kanyangale MacDonald Isaac Chikandiwa Christopher |
| author_sort | Kanyangale MacDonald Isaac |
| collection | DOAJ |
| description | This paper aims to establish the pitfalls of performance management (PM) in a selected South African Higher Education Institution (HEI) during the Covid-19 pandemic and suggest a strategic way forward. It adopted a quick review of documents in the South African HEI to identify the pitfalls. Rigid performance planning and poor timing of feedback in uncertain times, weak performance feedback culture, the performance process of accountability with lip service to employee growth and development, misperceptions of HR as the center of PM in disruptive times and lack of compassionate leadership to drive performance are the five pitfalls of PM. The identified pitfalls expose the cardinal weaknesses and offer an opportunity to transform PM in the selected South African HEI by embedding agility, integrating coaching and building a performance feedback culture. It is recommended that the South African HEI adopt a non-linear and fluid PM process, centralizing ongoing conversations and coaching for performance, employee development and organizational success. A framework for agile, continuous PM, which provides the wayward in a South African HEI, is proposed. |
| first_indexed | 2024-04-10T17:13:50Z |
| format | Article |
| id | doaj.art-43de3be1aaeb4e128ee22d4814b0d7a4 |
| institution | Directory Open Access Journal |
| issn | 2300-5661 |
| language | English |
| last_indexed | 2024-04-10T17:13:50Z |
| publishDate | 2022-10-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Foundations of Management |
| spelling | doaj.art-43de3be1aaeb4e128ee22d4814b0d7a42023-02-05T18:56:42ZengSciendoFoundations of Management2300-56612022-10-0114111112610.2478/fman-2022-0007Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19Kanyangale MacDonald Isaac0Chikandiwa Christopher1University of KwaZulu-Natal, Graduate School of Business and Leadership Studies, Durban, SOUTH AFRICAUniversity of KwaZulu-Natal, Graduate School of Business and Leadership Studies, Durban, SOUTH AFRICAThis paper aims to establish the pitfalls of performance management (PM) in a selected South African Higher Education Institution (HEI) during the Covid-19 pandemic and suggest a strategic way forward. It adopted a quick review of documents in the South African HEI to identify the pitfalls. Rigid performance planning and poor timing of feedback in uncertain times, weak performance feedback culture, the performance process of accountability with lip service to employee growth and development, misperceptions of HR as the center of PM in disruptive times and lack of compassionate leadership to drive performance are the five pitfalls of PM. The identified pitfalls expose the cardinal weaknesses and offer an opportunity to transform PM in the selected South African HEI by embedding agility, integrating coaching and building a performance feedback culture. It is recommended that the South African HEI adopt a non-linear and fluid PM process, centralizing ongoing conversations and coaching for performance, employee development and organizational success. A framework for agile, continuous PM, which provides the wayward in a South African HEI, is proposed.https://doi.org/10.2478/fman-2022-0007pitfalls of performance managementagile performance managementperformance managementhigher educationagile performance management cyclem120 |
| spellingShingle | Kanyangale MacDonald Isaac Chikandiwa Christopher Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 Foundations of Management pitfalls of performance management agile performance management performance management higher education agile performance management cycle m120 |
| title | Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 |
| title_full | Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 |
| title_fullStr | Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 |
| title_full_unstemmed | Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 |
| title_short | Five Pitfalls and Solutions of Performance Management in a Selected South African University During Covid-19 |
| title_sort | five pitfalls and solutions of performance management in a selected south african university during covid 19 |
| topic | pitfalls of performance management agile performance management performance management higher education agile performance management cycle m120 |
| url | https://doi.org/10.2478/fman-2022-0007 |
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